Reviews
I had an overall great experience from fast/easy checkin
I had an overall great experience from fast/easy checkin to diagnosis and cost communication and to checkout. Both the initial appointment and the returning a couple of days later when the parts arrived were fast easy and a pleasure to deal with all members of the services staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and high marks! We sincerely appreciate the five star service review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
Awesome people at Coastal Kia, especially Heber Quezada
Awesome people at Coastal Kia, especially Heber Quezada and Jan Ramos, they are wonderful people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We could not agree more! Heber Quezada and Jan Ramos are both true ambassadors for our customer service culture. We truly appreciate the five star review. It was thoughtful of you to mention them by name. As you said, "they are wonderful people." Thank you for choosing Coastal Kia!
Brad Thomason, the salesman was GREAT!
Brad Thomason, the salesman was GREAT! Personable, knowledgeable and went above and beyond. I never felt pressured. Brad spent time going over all the features, which was really appreciated. Love my new Sportage!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate the high marks and gracious comments. We love the feedback including, "personable, knowledgeable, and went above and beyond." Congratulations and enjoy! We are here if you need us.
I had a great experience at Kia Coastal when purchasing
I had a great experience at Kia Coastal when purchasing my 2025 Sorento. Riley helped make this process easier by being knowledgeable, personable, and patient throughout the process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding! We appreciate the five star review and gracious comments. We love the feedback including, "I had a great experience at Coastal Kia when purchasing my 2025 Sorento." It was thoughtful of you to mention our Product Specialist Riley Harlow by name. We are thrilled to hear he exceeded your expectations. Congratulations and enjoy! We are here if you need us.
Very friendly and knowledgeable.
Very friendly and knowledgeable. They were easy to work with and were able to get me into the car I wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star review and gracious compliments. We love the feedback including, "very friendly and knowledgeable." Congratulations and enjoy! Please reach out if you need anything.
The team at Coastal Kia Was very helpful with our vehicle
The team at Coastal Kia Was very helpful with our vehicle purchase. My only complaint is that a week after our purchase a “requires service” message has appeared on the dashboard.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star review and helpful feedback. Please reach out to our Operations Manager Peggy Roberts at 910-798-4706 with any concerns. We look forward to your call. We are here to help and appreciate your business.
From friendly Howard at drop off of my 2017 Kia Niro to
From friendly Howard at drop off of my 2017 Kia Niro to detail-oriented Sam at checkin and checkout, my experience was worry free. Routine maintenance was performed without a hitch. Of course I’ll be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We sincerely appreciate the five star review and compliments for our Service Consultants Howard Ramsey and Sam Weisman. We truly appreciate you trusting our service department with your automotive service needs. Please do not hesitate to reach out if you need us.
Overall great experience!
Overall great experience! I was greeted on time, and the work was completed in a timely manner while I waited ..Which was a very nice area with great set up for working on my laptop. There was bottled water and snacks too. The work was completed a few minutes before the estimated time . Y car was washed and I was ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful news! We truly appreciate the heartfelt service testimonial. It was thoughtful of you to go online and share your recent service experience with our Service Consultant Bob Tomlin. We are thrilled to hear we were able to exceed your expectations. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need anything.
I had a very pleasant experience purchasing my new car.
I had a very pleasant experience purchasing my new car. Did not feel pressured and all employees were very personable and pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding! Thank you for the five star review. We are thrilled to hear your purchase experience with our Product Specialist Luis Fuentes went well. We love the feedback including, "I had a very pleasant experience purchasing my new car." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on your recent purchase! We are here if you need us.
Everyone there was very helpful and I would recommend
Everyone there was very helpful and I would recommend anyone to go to coastal kia
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the high marks and gracious comments. We appreciate the review and high recommendations. Thank you for choosing Coastal Kia!