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Coastal Kia

(5,535 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Always understanding and courteous.

Always understanding and courteous. Never unnecessary charges to incur. I've been driving over 60 years and they are the best dealer I have ever come across.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Fantastic! We appreciate the high marks and gracious comments. Your loyalty to Kia and our dealership means the world to us. Thank you for choosing Coastal Kia. Please call us if you need anything.

Easy experience Very helpful and friendly Explained

Easy experience Very helpful and friendly Explained everything to me which was helpful and short wait tome

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

Professional service and dependability.

Professional service and dependability. Would recommend their service to anyone. Would buy a vehicle again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Wonderful! Thank you! We appreciate the five star review, high marks for Sam Weisman and the gracious comments! We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.

Service was very good and I look forward to returning for

Service was very good and I look forward to returning for service in November See you then

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the five star review and look forward to seeing you as well during your next visit. It was thoughtful of you to go online and rate your recent service experience. Thank you for the high marks for our Service Consultant Darren Gokey as well.

Professional friendly team of people.

Professional friendly team of people. Both Cody & Eber did a great job. Fast efficient buying process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the five star review and compliments for our team. We love the feedback including, "professional friendly team of people." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Fast service that went exactly as expected.

Fast service that went exactly as expected. Courteous attentive staff. Happy for the car wash too!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Great news! We appreciate the five star service review and compliments for our service team. We love the feedback including, "fast service that went exactly as expected... courteous attentive staff." We strive to deliver a truly exceptional experience to every client during every visit. We are thrilled to hear you enjoyed the complimentary car wash too. Thank you for choosing Coastal Kia!

Great customer service and quality work on the vehicle.

Great customer service and quality work on the vehicle. Always easy to schedule and they get you in and out on time.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the high marks and gracious comments. It was thoughtful of you to give our Service Consultants Darren Gokey and Gary Nelson such high marks. We sincerely appreciate your loyalty. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

I went to the dealership on the wrong day of my

I went to the dealership on the wrong day of my appointment but they put me on schedule and took care of my car. I was very appreciative with Darren’s service at coastal Kia!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Wonderful news! Thank you for going online and rating your recent service experience. It was thoughtful of you to mention our service consultant Darren Gokey by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

Coastal Kia service department is absolutely amazing.

Coastal Kia service department is absolutely amazing. They have always made sure my vehicles are running properly.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Wonderful review! Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "Coastal Kia service department is absolutely amazing." Thank you for the high marks for our service consultant Sam Weisman too. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

The service and employee was fast and respectful.

The service and employee was fast and respectful. Great service in a matter of time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Wonderful news! We appreciate the five star review and high marks for our service consultant Darren Gokey. Thank you for going online and rating your recent experience.