Reviews
Luis was amazing very knowledgeable and very friendly the
Luis was amazing very knowledgeable and very friendly the buying process was quick and easy I would defiantly recommend Luis and coastal kia to everyone in the port city
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star DealerRater review! It was thoughtful of you to go online and rate your recent purchase experience. We sincerely appreciate the kind words and high recommendations. Congratulations and enjoy! We are here if you need anything. Thank you for choosing Coastal Kia!
Extremely friendly and helpful.
Extremely friendly and helpful. I came from Northern VA and this was a very nice change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate the five star service review. It is wonderful to hear our service team exceeded your expectations as you traveled from northern Virginia. We love the feedback including, "extremely friendly and helpful." Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.
Amazing customer service!
Amazing customer service! Steve and Jan were the best! Couldn’t have had a better and smoother experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic news! Thank you for the five star review. It was thoughtful of you to mention our Product Specialist, Steve Kramer, and our Business Manager, Jan Ramos, by name. We love the feedback including, "couldn't have had a better and smoother experience!" Please do not hesitate to reach out if you need us. Thanks again!
Always a great experience at this dealership, very
Always a great experience at this dealership, very pleasant staff, and Sam is always very helpful with any questions I may have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We sincerely appreciate the five star review and compliments for our service consultant Sam Weisman. Sam is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. We love the feedback including, "always a great experience at this dealership." Thanks again! We are here if you need us.
I recently came into Coastal Kia, here in Wilmington, NC
I recently came into Coastal Kia, here in Wilmington, NC to purchase a car. Uber assisted me in picking up the car, and he made the process simple and easy. We completed the process and I walked out with my new car in less than two hours. I highly recommend COASTAL KIA Wilmington, NC to buy your next vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful! Thank you for the five star review and high recommendations. Congratulations and enjoy! We are here if you need us. Your purchase testimonial is greatly appreciated.
Coastal Kia is the only dealership I trust to do
Coastal Kia is the only dealership I trust to do maintenance on my baby! Bob always lets me know what needs immediate attention and what can wait until my next visit. I am always give a estimated time it will take for my car to be serviced and they have not failed me yet!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is amazing! Thank you! We truly appreciate the five star service review and compliments for our service consultant Bob Tomlin. We love the feedback including, "Bob always lets me know what needs immediate attention and what can wait until my next visit." Bob is a true ambassador for our customer service culture. Thank you for trusting Coastal Kia with your automotive service needs.
Don and the entire Coastal Kia team were extremely easy
Don and the entire Coastal Kia team were extremely easy to work with and helped us find the best car for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star review and for mentioning our Product Specialist Don Nguyen by name. Congratulations! Your high marks and gracious comments are greatly appreciated. Enjoy! We are here if you need us.
Helpful, anxious to take care of my Kia, kept me informed
Helpful, anxious to take care of my Kia, kept me informed of progress, and cleaned car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! Thank you! We appreciate the five star review and high marks for our Service Consultant Gary Nelson. We love the feedback including, "helpful, anxious to take care of my Kia.... kept me informed." It was thoughtful of you to rate your recent experience. Thanks again!
My "go to" for service.
My "go to" for service. Sam always takes care of me. Prompt and efficient maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star service review. It was thoughtful of you to mention our Service Consultant Sam Weisman by name. We truly appreciate the high marks and gracious compliments. Please do not hesitate to reach out if you need us. Thanks again!
I had a very good experience.
I had a very good experience. Darren was awesome, he was very friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! Thank you for the five star review and compliments for our Service Consultant Darren Gokey. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us! Thanks again.