Reviews
Good, friendly, and helpful staff.
Good, friendly, and helpful staff. Had an awesome and quick experience with helping me find the right car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful news! We appreciate the five star review and high marks for our team members. We love the feedback including ,"good, friendly, and helpful staff...had an awesome and quick experience." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations and enjoy!
Great customer service!
Great customer service! Sam especially takes really good care of me and keeps me updated on what's going on with my service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We sincerely appreciate the five star service review and compliments for Sam Weisman. It was kind of you to take the time to go online and rate your recent service experience. Thank you for choosing Coastal Kia!
Coastal Kia really makes the buying process super easy!
Coastal Kia really makes the buying process super easy! Ever was so polite and helpful. Our daughter LIVES her new Kia Seltos.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great news! We are thrilled to hear your daughter has already fallen in love with her new Kia Seltos! Thank you for the five star review and compliments for our Product Specialist Ever Quezada. We appreciate the high marks for so many of our team members as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and thanks again.
Kendrick is a big help to the dealership.
Kendrick is a big help to the dealership. He’s very courteous and pleasant to deal with. He wasn’t pushy trying to get me to buy something I didn’t want. He showed me vehicles and let me say what I liked. I love my car and it was a pleasure buying from Coastal Kia. When I get another car I will be seeing you again. I sure hope Kendrick is still with you. I will be requesting his.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kendrick is a true ambassador for our customer service culture. We sincerely appreciate the five star review and compliments for Kendrick. It was thoughtful of you to go online and rate your recent experience. We love the feedback including, "he was very courteous and pleasant to deal with...I love my car and it was a pleasure buying from Coastal Kia." Congratulations and enjoy! Please call us if you need anything.
Friendly with exceptional service would recommend to
Friendly with exceptional service would recommend to anyone who asks. They bend over backwards to help me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great news, thank you! We appreciate the five star review and gracious comments. We love the feedback including, "friendly with exceptional service would recommend to anyone who asks." Your high praises and recommendations are truly appreciated. Congratulations and enjoy! Please call us if you need anything. Thanks again!
Excellent service department.
Excellent service department. Sam Weisman addressed all my concerns with any issues I had with my sorento
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We are thrilled to hear Sam Weisman exceeded your expectations during your recent service visit. We love the feedback, "excellent service department." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
Cameron and Steve are awesome guys.
Cameron and Steve are awesome guys. I really enjoyed doing business with them. The guy Uber on the other hand was extremely rude and needs to learn how to be respectful to customers.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you Mr. Emmett for the review and feedback. Our Operations Manager Peggy Roberts tried to reach you via phone to discuss your experience. Her direct line is 910-798-4706. We hope you are enjoying your 2023 Kia Rio. Congratulations! Thank you for your business. Please call us if you need anything.
Steve Kramer was the best.
Steve Kramer was the best. I am very happy with my car and Steve was by far the best sales guy I’ve run into with all the cars I have purchased. Your guy in charge of used car sales was not good. He undermined the sales by acting like a tough guy. He needs to read his audience. He was offensive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star review and compliments for our Product Specialist Steve Kramer. We appreciate the additional feedback regarding your experience. We are thrilled to hear you are "very happy with my car." Thank you for speaking with our Operations Manager Peggy Roberts this morning regarding your experience. Congratulations and enjoy!
Dealership personnel were friendly and knowledgeable.
Dealership personnel were friendly and knowledgeable. I was updated as the recall repair was completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect! We appreciate the five star review and gracious comments. We love the feedback including, "dealership personnel were friendly and knowledgeable." Thank you for choosing Coastal Kia for your automotive service needs. Please call us if you need anything.
We are very pleased with the service, we like the clean
We are very pleased with the service, we like the clean look with our car 🚗 when we get it back.Thank you.😎
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You are very welcome. Thank YOU for the five star review and gracious feedback! We are thrilled to hear our Service Consultant Bob Tomlin exceeded your expectations. Thank you for choosing Coastal Kia for your automotive service needs.