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Coastal Kia

(5,546 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,546 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Very courteous and professional staff.

Very courteous and professional staff. Jason Dodd was a pleasure to deal with. Finance office was also extremely accommodating and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great news! We appreciate the five star review and compliments for Jason Dodd and our finance department. We love the feedback including, "very courteous and professional staff." Congratulations and enjoy! Please call us if you need anything.

Everyone is very helpful and kind.

Everyone is very helpful and kind. I Would recommend to anyone looking for a vehicle or service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It was thoughtful of you to go online and rate your recent experience. We sincerely appreciate the high marks for so many of our team members too. Thank you for the high recommendations and gracious feedback. Please call us if you need anything. Thank you for choosing Coastal Kia!

Great experience no drama.

Great experience no drama. Ever was the sale agent and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wonderful! We appreciate the high marks and compliments for our Product Specialist Ever. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Everything about the dealership was too notch from the

Everything about the dealership was too notch from the appearnce of the showroom to the salesforce,particularly Kelvin,to finance. Highly recommend Coastal Kia to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wonderful news! We sincerely appreciate the five star review and compliments for our Product Specialist and for our facility as well. We strive to deliver a truly exceptional experience to every client during every visit. Your high recommendations mean the world to us. Thanks again! Please call us if you need anything.

Sales associates and finance officer were helpful with

Sales associates and finance officer were helpful with the delivery of my two new cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business, two cars.... wow! Thank you for the five star review and gracious comments. Thank you for giving us the opportunity to earn your business. Congratulations! We are here if you need anything.

Very helpful, even though the other agent I was working

Very helpful, even though the other agent I was working with was out that day, he filled right in! Everything went smoothly, right down to calling other agencies for the exact car I wanted.. . And when the golf cart jumped out of gear—- Cody ran and jumped into it, before it ran into one of the cars on the lot! Good going Cody!! What a hero! No one saw that but us, so I had to mention that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wonderful! We sincerely appreciate the five star review and compliments for our Product Specialist Cody Hamilton. Congratulations and enjoy! We are here if you need anything.

Very professional very courteous and willing to answer

Very professional very courteous and willing to answer all questions . They pamper the customers who are in for service will continue to stop by for service Outstanding employees who are always willing to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love this. Thank you! We sincerely appreciate the five star review and compliments for our staff. We love the feedback including, "outstanding employees who are always willing to help." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again for the gracious comments.

Sales Employees are very helpful & friendly.

Sales Employees are very helpful & friendly. Great Location in this area. Service Department is excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you! We appreciate the five star review and high marks for our team members. We love the feedback including, "sales employees are very helpful and friendly...service department is excellent." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Steve Kramer was very helpful with the purchase of our

Steve Kramer was very helpful with the purchase of our new carnival. Everyone was very nice and process went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic service department.

Fantastic service department. Attention to detail and kept me informed of what was being done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the five star service review and compliments for Sam Weisman. He is a true ambassador for our customer service culture. We are thrilled to hear our team had an "attention to detail and kept you informed." We sincerely appreciate your business. Thanks again!