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Coastal Kia

(5,541 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Very nice facility took care of my car in a timely manner

Very nice facility took care of my car in a timely manner service writer was very prompt and very professional

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Perfect! We sincerely appreciate the five star service review and high marks for our Service Director John Wigger. We love the feedback including, "very nice facility, took care of my car in a timely manner." Please call us if you need anything. Thanks again!

Dealership was able to provide quick, reasonably priced

Dealership was able to provide quick, reasonably priced and quality service on my Kia Sorento.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the five star service review and gracious feedback. It was kind of you to take time to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs.

Great dealership.

Great dealership. Salesman was awesome. Friendly environment. Found the car contacted dealership was in and out in no time! Will buy from them again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! Thank you for the five star sales review and gracious testimonial. We love the feedback including, "great dealership, salesman was awesome... friendly environment." Enjoy! Please call us if you need anything.

The associates were very nice and professional and

The associates were very nice and professional and friendly courtesy helpful knowledgeable and etc. Thanks

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "the associates were very nice and professional." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

Got me a fairly quick appointment for some repairs I

Got me a fairly quick appointment for some repairs I needed asap. Provided shuttle service. Fair prices and a car wash!

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and gracious testimonial. We are thrilled to hear your service appointment went well. It is great to hear you were able to enjoy our complimentary shuttle service and free car wash. We appreciate you choosing Coastal Kia for your automotive service needs. Thanks again!

They will work with you every way that they can to make

They will work with you every way that they can to make the customer happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the five star review and compliments for our staff. It was thoughtful of you to rate our Product Specialist, Steve Kramer, and our Finance Director, Mike Mascavage, with such high marks. Please call us if you need anything. Thank you for choosing Coastal Kia!

Jason was very helpful in getting me in my dream car !

Jason was very helpful in getting me in my dream car ! He is always there to answer question's I have, even after leaving the dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great news! Congratulations! We are thrilled to hear Jason Dodd was helpful in finding your "dream car." We appreciate the five star review. Please don't hesitate to reach out if you need anything. Thanks again!

Cody was very personable and knowledgeable.

Cody was very personable and knowledgeable. They worked to find a vehicle and get financing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the compliments for our Product Specialist Cody Hamilton. We love the feedback including, "they worked to find a vehicle and get financing." Congratulations and enjoy!

The dealership was great everyone was great to work with.

The dealership was great everyone was great to work with. I had went to several other dealerships but none as helpful as KIA.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the five star review and gracious comments. We sincerely appreciate the high marks for our Product Specialist Cody Hamilton. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "the dealership was great everyone was great to work with." Please call us if you need anything. Thanks again!

Great service in replacing my engine!

Great service in replacing my engine! Handled issue timely and efficiently. Made sure everything was done correctly

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We are thrilled your service experience went well. Thank you for the high marks for our Service and Parts Director John Wigger. Please call us if you need anything. Thanks again!