Skip to main content

Coastal Kia

(5,540 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,540 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

Want to share your experience with this dealership?

Write a review

Everyone was so friendly and helpful!

Everyone was so friendly and helpful! I was impressed with the fact that no pressure was applied in the decision making process. I would certainly recommend your establishment to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "I was impressed with the fact that no pressure was applied in the decision making process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Enjoy!

Is good but I never received tha call from the dealer

Is good but I never received tha call from the dealer ,each time I have to call myself to see if my car is finished

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the helpful feedback. We appreciate the review. Please call us if you need anything. Thanks again!

We received very professional service.

We received very professional service. Communication was very good and the work completed as expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

Efficient, courteous, eager to help.

Efficient, courteous, eager to help. Reliable service. Staff members are friendly and always pleasant. Service performed quickly and correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and gracious comments. We love the feedback including, "efficient, courteous, eager to help." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Our sales person, Steven Kramer was very friendly,very

Our sales person, Steven Kramer was very friendly,very welcoming and efficient! Same goes for the rest of the team evolved in the sale transaction!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wonderful news! Thank you for the five star review and compliments for our Product Specialist Steve Kramer. We love the feedback including, "Steve Kramer was very friendly, very welcoming and efficient!" Thank you for choosing Coastal Kia! Congratulations!

Great salesperson paid attention to details would

Great salesperson paid attention to details would definitely recommend them to anyone interested in purchasing a new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Super! We appreciate the five star review and high marks for our Product Specialist Kendrick Progue. Your high recommendations are greatly appreciated too. Please call us if you need anything. Thanks again!

Friendly, professional, courteous towards their

Friendly, professional, courteous towards their customers. Always wanting to give the best service possible and to take the best possible care of every Kia vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the high marks and thoughtful recommendations. We love the feedback including, "friendly, professional, courteous towards their customers." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Consumer response

I really enjoy my Kia Sportage and I highly recommend Coastal Kia to family and friends.

Adam did a good job.

Adam did a good job. Pleasent and on time. Car was done when promised. Kelly was excellent in courtesy car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and for mentioning our shuttle driver Kelly by name. We are thrilled to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia!

Very clean.

Very clean. Staff very helpful and friendly. Appointment we’re running on schedule. Over all the experience was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the service review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. We truly appreciate you trusting us with your automotive service needs.

Everyone that was encountered was an absolute

Everyone that was encountered was an absolute professional. The entire are was clean. I would 100% recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Thank you so much for the five star rating and gracious feedback. We appreciate the high recommendations too. Please call us if you need anything. Thanks again!