Reviews
Great service provided.
Great service provided. The car dealership itself is very clean and comfortable to wait in. Everyone is super friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate the five star service review. We love the feedback including, "great service provided...everyone is super friendly," Please call us if you need anything. Thanks again!
Everyone was super nice and went beyond to make sure we
Everyone was super nice and went beyond to make sure we were comfortable and helped to make sure we would could purchase our Kia Sportage! Our salesman Cody was awesome and explained everything to us!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations! We are thrilled to hear Cody took great care of you and exceeded your expectations. Enjoy! Don't hesitate to reach out if you need anything. We appreciate the five star rating and gracious comments.
The Service Dept is always attentive.
The Service Dept is always attentive. If I’m waiting for my vehicle to be serviced, they always keep me updated on the status of the service. They always follow up within a couple of days asking how the vehicle is running and if there are any issues. Free snacks, water and WiFi while I wait!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We sincerely appreciate the amazing testimonial and five star rating. It was thoughtful of you to rate Bob, Sam and John individually with five marks too. Thank you for choosing Coastal Kia!
Very professional and courteous!
Very professional and courteous! Everyone at Kia is friendly and helpful 👌😀 I’m definitely a repeat customer!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review and compliments for our team. We love the feedback including, "very professional and courteous! Everyone at Kia is friendly and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thank you for choosing Coastal Kia!
Friendly service person.
Friendly service person. Looking forward to seeing you all in 2023 since it’s a friendly atmosphere.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! We sincerely appreciate the five star review and compliments for our service team. We look forward to seeing you as well this new year!. Please call us if you need anything. We appreciate your business.
The service was excellent and the service person was
The service was excellent and the service person was excellent also. I think his name was Sam. Very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review and gracious feedback. It was thoughtful of you to mention our Service Consultant Sam Weisman by name. Sam is a true ambassador for our customer service culture. We love the feedback including, "the service was excellent...very professional." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
Not a fan of kia .
Not a fan of kia . After buying my 2022 kia sorento 50,000.00 suv it's the most uncomfortable vehicle I've ever had! Tried to get kia to buy it back the same week seeing kia offers a 7 day buy back only to find out that's only good at certain kua dealerships. I will NEVER buy another kia ever!
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Please reach out to our Operations Manager Peggy Roberts at 910-798-4706. We would like an opportunity to discuss your frustration so we may work towards a solution together. We look forward to your call.
The only way to solve the issue is buy it backlike ive been trying to do from first week i bought it.
Wonderful service and communication was timely and
Wonderful service and communication was timely and professional. Jason went above and beyond to get us a good deal and has the vehicle detailed and delivered to our home the next day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the gracious comments and five star review. We are thrilled to hear our Sales Consultant Jason Dodd exceeded your expectations. Congratulations and enjoy! Please call us if you need anything.
The dealership was very clean and organized.
The dealership was very clean and organized. The sales reps and business department were friendly and approachable.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Great news! We appreciate the five star rating and compliments for our staff. It was thoughtful of you to take time to rate your recent experience online. Thank you for choosing Coastal Kia!
My service guy was great.
My service guy was great. Kept me informed and went over everything that had been done with me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! Thank you for the five star service review and gracious comments. We are thrilled our service team exceeded your expectations. Thank you for the high marks for our service consultant Bob Tomlin. Please call us if you need anything. Thank you for choosing Coastal Kia!