Reviews
I loved the works so much they made progress a breeze!
I loved the works so much they made progress a breeze!❤️ and the new car is more than amazing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations! We appreciate the five star review and high marks for so many of our sales team members. Enjoy! Please call us if you need anything. Thank you for choosing Coastal Kia!
They always treat you well.
They always treat you well. The work is completed on time.woukd continued to use them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful news! Thank you for the five star review and high marks for so many of our team members. We love the feedback including, "they always treat you well...the work is completed on time." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
Over priced service department is not reliable or
Over priced service department is not reliable or trustworthy would be hesitant to use for anything that is not covered under warranty which I had to pay extra for
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Shawn, we are here to help and would like to gather some more information regarding your recent hitch installation visit. Our Operations Manager Peggy Roberts tried to reach you via phone. When time permits please call her directly at 910-798-4706. We look forward to your call.
The service man gave me great Service on my Roommate's
The service man gave me great Service on my Roommate's Kia Rio. I hope to get him as my Service man the next time I come in for Servicing the car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! Thank you for the five star service review. We sincerely appreciate the high marks and gracious comments. Please call us if you need anything. Happy New Year from Coastal Kia!
I’ve purchased 2 vehicles from you and have always had
I’ve purchased 2 vehicles from you and have always had good service from Kia. This visit was to troubleshoot and repair a leaking tire. The tire still leaks. This made the 2nd time I’ve taken my vehicle in for this issue. Now a 3rd trip (from Shallotte) will be required. Additionally, from the day of purchase, the “Inverter fluid level low” indicator is constantly on for which no resolution has been given. I’m losing faith in Kia and their lack of a timely resolution to that problem.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are here to help. Please call our Service Director, John Wigger, at 910-408-0100 to discuss your concerns. We look forward to your call and the opportunity to make things right. Thank you
The vehicle was fine but i had issues with the sales
The vehicle was fine but i had issues with the sales force. I wanted to pick the car up the next morning but the closing coordinator insisted it be done that evening. This resulted in a hurried detailing and forced me to do the walk around in the dark. I was also told the DMV paperwork had been submitted which was untrue. This caused me to make unnecessary trips to DMV and the dealership. Also, the window sticker was destroyed instead of being furnished to me as required and I had to follow up twice to get a copy.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
We are here to help. Please call our Operations Manager Peggy Roberts at 910-798-4706 to discuss your experience. We look forward to your call. Thank you
Honestly we wouldn’t have ever purchased a Kia let alone
Honestly we wouldn’t have ever purchased a Kia let alone two if it wasn't for Kelvin’s ability to make us feel like our best interests were what was most important
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic! Thank you for the five star rating and high compliments for our Product Specialist Kelvin Swinson. We sincerely appreciate your trust and amazing feedback. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. We are here if you need us.
Amazing Customer Service!
Amazing Customer Service!! Always attentive to my needs and my budget. I’ll never go anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great! Thank you for the five star rating and compliments for our service team. We love the feedback including. "always attentive to my needs and my budget...I will never go anywhere else!" We strive to deliver a truly exceptional experience to every client during every visit. Your trust and loyalty mean the world to us. Thank you for choosing Coastal Kia!
Coastal Kia is top of the heap when it comes to
Coastal Kia is top of the heap when it comes to professionalism, courtesy and hospitality. Oh, and good-old actual expert car-care service, at it’s best, is what may cause me to buy our 7th Kia in-a-row, in 2023. One thing is sure: if we do, it will be from Coastal Kia…
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
7 Kias in a row... WOW! Thank you for your continued loyalty and for the amazing testimonial. We love the feedback including, "Coastal Kia is top of the heap when it comes to professionalism, courtesy and hospitality." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high marks and gracious comments. Please call us if you need anything. Thanks again!
This is a great dealership with great teammates who
This is a great dealership with great teammates who coordinate and facilitate the purchase of awesome cars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate the five star review and gracious comments. We love the feedback including, "this is a great dealership with great teammates..." Thank you for the high marks for so many of our team members too. Please call us if you need anything. We are here to help.