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Coastal Kia

(5,545 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,545 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Friendly atmosphere, very well staffed and organized,

Friendly atmosphere, very well staffed and organized, they had in stock the car I wanted buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great news! We appreciate the five star review and gracious comments. Congratulations and enjoy! Thank you for choosing Coastal Kia.

Glad that most of our issues were still under warranty.

Glad that most of our issues were still under warranty. Did not enjoy the man helping us with check-in (rude and a know it all).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are here to help. Please call our Operations Manager Peggy Roberts at 910-798-4706 so that we may gather some more information. We would like to discuss your experience and research your visit. We look forward to your call. Thank you

Coastal Kia is really easy to deal with .

Coastal Kia is really easy to deal with . I'm so happy I went there and I love my Kia Siltos . Within 2 hours I was done and with payments around what I ask for . They were great. Thank you Coastal Kia for your helping me get my SUV !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the five star review and compliments for Cody. Congratulations on the purchase of your Kia Siltos! Please call us if you need anything. Thanks again!

I'm very pleased with my service I have been receiving

I'm very pleased with my service I have been receiving when I get something done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

great thank 5here is never A problem with them.

great thank 5here is never A problem with them. Great service thanks for all you do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the five star rating and compliments for our service team. Please call us if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.

Excellent service from all of the coastal Kia staff.

Excellent service from all of the coastal Kia staff. Honest, goes above and beyond to make sure you are taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wonderful news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "honest, goes above and beyond to make sure you are taken care of." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Done in timely manner.

Done in timely manner. Friendly professional service. Price was right. I am all out of comments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the five star review and compliments for our service staff. It was thoughtful of you to go online and rate your recent experience. Thank you for trusting Coastal Kia with your automotive service needs. Please call us if you need anything.

We needed a car quickly, and Mike went out of his way to

We needed a car quickly, and Mike went out of his way to help us get exactly what we were looking for. Excellent service that made a stressful situation easy to navigate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Congratulations on your recent purchase. We sincerely appreciate the five star review and gracious feedback. We love the comments including, "excellent service that made a stressful situation easy to navigate." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Coastal kia is a wonderful dealership with some of the

Coastal kia is a wonderful dealership with some of the best customer service in town

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you! We sincerely appreciate the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thank you for choosing Coastal Kia!

The customer service is wonderful they make sure they

The customer service is wonderful they make sure they explain everything would recommend everyone to visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "the customer service is wonderful...would recommend everyone to visit." Your gracious comments are greatly appreciated. Thank you for choosing Coastal Kia!