Reviews
Very helpful/nice/understanding and they worked on my
Very helpful/nice/understanding and they worked on my behalf will buy from them again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great news! Thank you for the amazing five star review and gracious comments. Your review is sincerely appreciated. Please call us if you need anything. Thanks again!
Ever was very polite, professional and knowledgeable.
Ever was very polite, professional and knowledgeable. He had the vehicles ready when we showed up to purchase them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great news! We appreciate the five star review and gracious comments. We love the feedback including, "Ever was very polite, professional and knowledgeable." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
The service department, especially Sam is always very
The service department, especially Sam is always very accommodating and courteous. He goes the extra mile to make sure I leave happy and confident.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Your amazing review and compliments for Sam are greatly appreciated. Please call us if you need anything. Thank you for choosing Coastal Kia!
Great place, very efficient.
Great place, very efficient. Nice people to work with. Highky recommend! Great job, quick, efficient
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star rating and gracious comments. We love the feedback including, "nice people to work with...highly recommend!" It was thoughtful of you to give our Service Director John Wigger such high marks. Thank you for trusting our Coastal Kia team with your automotive service needs.
Every visit has been nothing less than efficient, prompt
Every visit has been nothing less than efficient, prompt and the staff is always so very kind and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! We sincerely appreciate your loyalty and high marks. It was thoughtful of you to take time to go online and rate your experience. Thank you for choosing Coastal Kia!
Did a good job and did not take a long time.
Did a good job and did not take a long time. Very friendly and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! We sincerely appreciate the five star review and compliments for our service team. Please call us if you need anything. Thanks again!
Alex Houchin was amazing!
Alex Houchin was amazing! As many know, buying a car is stressful, especially now in these strange and very expensive times. We didn't buy out of need, but out of necessity for the size of our family. Alex made our car buying experience very easy, even if we were not the easiest to deal with. He was very knowledgeable and great at listening to what we wanted and communicating with us when the Telluride we wanted came in. Alex has a wonderful personality and is very kind. Alex and my husband got along well and enjoyed some banter over their rival college teams; Michigan and Ohio State. The rest of the team that helped us was also great! We live 45 minutes from the dealership and when we arrived they had about 10 minutes before they were due to close, but nobody made us feel like a nuisance nor did they rush the process; they were very thorough. We really love our 2023 Kia Telluride SX-XLine! We hope that Alex is with Coastal Kia for many years to come, so when we are ready to buy another car, we will be able to work with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you! We sincerely appreciate the amazing testimonial and compliments for our Product Specialist Alex Houchin. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "Alex made our car buying experience very easy.. he was very knowledgeable and great at listening." We truly appreciate you sharing your experience and expressing how Alex exceeded your expectations. We know you have already fallen in love with your new 2023 Kia Telluride SX-XL. Congratulations and enjoy!
Timely and very efficient.
Timely and very efficient. Customer service was great and the waiting room was well equipped.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic news! Thank you for the five star service review and high marks for our staff. Please call us if you need anything. Thanks again!
Sam was awesome getting me squeezed in for a service
Sam was awesome getting me squeezed in for a service before the holidays and Stephen Bedenbaugh is the best mechanic hands down!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! We appreciate the five star rating and compliments for our Service Consultant Sam Weisman and our Shop Foreman Steve Bedenbaugh. Thank you! Please reach out if you need anything.
Excellent service.
Excellent service. Staff is great, awesome facilities. Pat does a great job with the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome review, thank you! We appreciate the five star service rating and gracious comments. Your compliments for our advisors, Pat and our facility are greatly appreciated. Thank you for choosing Coastal Kia!