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Coastal Kia

(5,553 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,553 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Very pleased with my service.

Very pleased with my service. Very nice staff, clean showroom, etc.. Thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

You are very welcome... thank YOU! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very pleased with my service...very nice staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high ratings for our service team members too. Please call us if you need anything.

Dealer response

You are very welcome... thank YOU! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very pleased with my service...very nice staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high ratings for our service team members too. Please call us if you need anything.

We were very impressed with both the courtesy and

We were very impressed with both the courtesy and knowledge of the sales staff. Ever and Cody did everything possible to make the sales of both vehicles a pleasant experience for all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the five star review. It was thoughtful of you to mention Ever and Cody by name. We sincerely appreciate your business. Please call us if you need anything. Congratulations and enjoy!

Skylar Is the best/easiest car salesman ever!

Skylar Is the best/easiest car salesman ever! So very helpful! Willing to go above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Saw the vehicle I was interested on the website,

Saw the vehicle I was interested on the website, scheduled a time to come check it out, was sad to see it had been sold to another dealership earlier that day. None the less had a newer truck waiting to be looked at when I got there. Drove it around the block. Sat down and discussed numbers. Came back and I rang the bell. That’s how easy buying a car should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Nick! We sincerely appreciate the five star rating and amazing testimonial. Congratulations! Thank you for choosing Coastal Kia. Thank you for the five star for so many of our team members as well. Enjoy!

It's a good dealership the people there are very nice and

It's a good dealership the people there are very nice and helpful thanks for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and gracious comments. We sincerely appreciate the feedback including, "it's a good dealership, the people there are very nice." We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thank you for choosing Coastal Kia.

The service personnel are friendly, knowledgeable, very

The service personnel are friendly, knowledgeable, very professional and courteous. This is the same experience I had with the salesperson and the other office personnel. The waiting area is very clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! Your gracious comments and five star service review are greatly appreciated. We are thrilled to hear you were comfortable during your wait. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. Please reach out if you need anything.

.we were .actually surprised by how Ever was easy,

.we were .actually surprised by how Ever was easy, cooperative and knowledgeable as was GQ!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great news Annie! Thank you for the five star review and compliments for our Product Specialist Ever Quezada. It was thoughtful of you to go online and rate your recent experience. Congratulations and enjoy! Please call us if you need anything.

Very professional person in service department.

Very professional person in service department. Staff is accommodating and polite. Would recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate the five star service review and high marks for our Service Consultant Sam Weisman. We love the feedback including, "staff is accommodating and polite." Thank you for the high recommendations too. Please call us if you need anything. Thank you for choosing Coastal Kia!

You guys are the BEST.

You guys are the BEST. Thanks to Sam for working me in and Rich Hine for doing such a great job on my truck. I really appreciate you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Kelly for the five star review and compliments for our staff. It was thoughtful of you to mention Sam Weisman and Richard Hines by name. Thank you for choosing Coastal Kia!

We always get the best service and most attention of any

We always get the best service and most attention of any dealership we’ve ever dealt with, absolutely no pun intended, from Coastal Kia. That was true before our last service visit, when Pat pulled out all the stops, serving up a great employee and customer appreciation meal that rivaled anything we’ve eaten in many recent restaurant experiences. If that weren’t enough; when the feast tried to fight back, Pat took me to his office to get me a tums from his desk! If you want Lexus treatment for less, with no sacrifice of quality vehicle performance, head to Coastal Kia. Ask for Pat; he’s there…

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! Your amazing testimonial, high marks for our staff and five star rating are greatly appreciated. It was thoughtful of you to go online and rate your recent experience. Thanks again from our entire Coastal Kia team. Please call us if you need anything.