Reviews
My experience was very pleasant we were matched up with...
My experience was very pleasant we were matched up with the perfect sales people an they didn't pressure us. Thank you for helping us out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You are very welcome. Thank YOU for the compliments and amazing review. We love the feedback including, “ we were matched up with the perfect salespeople and they didn’t pressure us.” Wonderful! Congratulations on your recent purchase. Welcome to the Coastal Kia family!
Jason & his team provided top notch customer service,...
Jason & his team provided top notch customer service, listened to my preferences, & worked hard to get me the best deal! I highly recommend Coastal Kia!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic! Thank you for the review and high marks for Jason, Uber and Michael. We appreciate the recommendations too. Congratulations on your recent purchase. We look forward to seeing you during your complimentary service at 5000 miles. Please call us if you need anything. We are here to help. Thanks again!
Professional, friendly,efficient and great environment....
Professional, friendly,efficient and great environment. I was kept informed every step and was not kept waiting. They do a fantastic job. I would recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love this! Thank you so much. Your wonderful five star review and gracious comments are greatly appreciated. We love the feedback including, "professional, friendly, efficient and great environment." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our team with your automotive repair needs. Please call us if you need anything. We are here to help. Thanks again!
It was good costume service and he really was kind to me...
It was good costume service and he really was kind to me thank you very much. I appreciate your time. I will come back again
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You are very welcome. Thank YOU for the wonderful review and kind remarks. It was thoughtful of you to rate our Service Director John Wigger with such high marks. We look forward to seeing you during your next visit. Thank you for choosing Coastal Kia! You are appreciated.
Bob was extremely professional and took care of our...
Bob was extremely professional and took care of our warranty issue. Allow a little extra time for completion. Overall very happy and recommend their services
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful! Thank you for the five star review and compliments for Bob Tomlin in our service department. We are thrilled to hear he exceeded your expectations. We sincerely appreciate the high recommendations too. Thank you for choosing Coastal Kia!
Alex was great.... No pressure, worked with me over the...
Alex was great.... No pressure, worked with me over the phone and in person. Would highly recommend anyone purchasing from Coastal. Friendly atmosphere. Very pleased!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the five star review and compliments for Alex. Your gracious comments are greatly appreciated. Congratulations on your recent purchase. We love the feedback including, "no pressure, worked with me over the phone and in person." Don't forget your first service is complimentary at 5000 miles. We sincerely appreciate your business. Welcome to the Coastal Kia family!
I had a problem with my keys. Problem was quickly...
I had a problem with my keys. Problem was quickly reviewed and solved. Excellent Service!!! Wait time was less than 15 minutes. He also changed the batteries and checked to if they worked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It was thoughtful of you to go online and share your recent experience. We are thrilled to hear your key problem was handled quickly. We strive to deliver a truly exceptional experience to every client during every visit. You are appreciated. Thanks again!
Great service. Howard was very consultative, making...
Great service. Howard was very consultative, making certain my concerns were addressed but not overselling me. New to the area and relieved to find a service team I feel that I can trust. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this wonderful review! Howard is amazing and it was thoughtful of you to mention him by name. Welcome to the community! We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "Howard was very consultative, making certain my concerns were addressed but not overselling me..." You are appreciated. Please call us if you need anything. We are here to help. Thanks again!
Was not forewarned of tire rotation cost, which should...
Was not forewarned of tire rotation cost, which should have been the job of the service advisor. I am considering taking future service events elsewhere.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback, we are here to help. We need to gather some more information from you. Please call our Service Director John Wigger at 910-408-0100. We look forward to your call. We are here to make things right. Thank you!
really went out of their way to ensure my first car...
really went out of their way to ensure my first car buying experience was rememberable and easy process from picking Out the right car to making sure my budget wasnt exceeded
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We sincerely appreciate the five star DealerRater review and gracious comments. Congratulations on your recent purchase. It was thoughtful of you to rate Steve Kramer and Michael Mascavage with such high marks. We love the feedback including, "easy process from picking out the right car to making sure my budget wasn't exceeded." Welcome to the Coastal Kia family! We look forward to seeing you during your complimentary service at 5000 miles. Enjoy!