Skip to main content

Coastal Kia

(5,649 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

Want to share your experience with this dealership?

Write a review

Love the new building. Sam Weisman was waiting for me in...

Love the new building. Sam Weisman was waiting for me in the drive up garage. Provided me a ride back home while my sorento was being serviced. He also called to let me know the items my car needed and how much it was going to cost. Love my KIA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love the new building too! Thank you so much for the compliments and amazing five star review. It was thoughtful of you to mention Sam Weisman by name. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again. You are appreciated!

Sales professionals were very knowledgeable, not pushy....

Sales professionals were very knowledgeable, not pushy. Was a good car sales experience as I usually hate going to dealerships and being pressured into something I didn't quite want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Thank you for the five star sales review and gracious comments. We are thrilled to hear you had a good "no pressure" experience. We look forward to seeing you during your complimentary service at 5000 miles. Please call us if you need anything. We are here to help. Thanks again!

This is the third vehicle I purchase from this dealership...

This is the third vehicle I purchase from this dealership and my fifth KIA I have owned in the las 10 years. I find the kia economical, reliable and dependable. Plus I get excellent service from their service department. KIA’s are fashionable and technologically advanced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

5th Kia and third Coastal Kia vehicle.... WOW! Thank you for the amazing review. We appreciate your loyalty to Coastal Kia and to the Kia brand itself. Thank you for all the feedback including, "I get excellent service from their service department. KIA’s are fashionable and technologically advanced ." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for being an important part of our Coastal Kia family. You are appreciated!

Handles everything immediately and has #1 customer...

Handles everything immediately and has #1 customer service! I made the right choice when I brought a Kia Soul. I had a bad tire and the car is only 3 weeks old and they got me in immediately

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the five star service review. It was thoughtful of you to rate Sam Weisman in service with such high marks. We love to hear you are enjoying your Kia Soul. Please call us if you need anything. We are here to help. Thanks again!

The customer service was good and they were very...

The customer service was good and they were very informative with the work I needed done on my car. I wasn’t expecting to pay the amount I did. But the work needed To be done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback and compliments for our staff. We are thrilled we exceeded your expectations in customer service and you found us to be "very informative with the work you needed." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help. Thanks again!

Bob made experience, good when it could have been the...

Bob made experience, good when it could have been the opposite. He is a conscious of the needs of customer and makes an effort to meet the need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! Bob always does an amazing job. It was kind of you to mention him by name. We sincerely appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia!

Skyler was just wonderful helping us look for our new...

Skyler was just wonderful helping us look for our new vehicle. He knew the inventory and let us explore multiple options. Kelvin worked hard to close the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review. Congratulations on your recent purchase! It was thoughtful of you to mention Skylar and Kelvin by name. Thank you for the high marks for Kelvin, Sam, Tyler and Patrick too. We look forward to seeing you during your complimentary service at 5000 miles. Welcome to the Coastal Kia family. Enjoy!

I had a wonderful experience are Coastal Kia, they worked...

I had a wonderful experience are Coastal Kia, they worked with me to get the 🚗 I wanted.The salesman was very good and very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you! We truly appreciate the five star review and gracious compliments. We are pleased to here your purchase experience went well. We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the family. Enjoy!

My experience was very pleasant we were matched up with...

My experience was very pleasant we were matched up with the perfect sales people an they didn't pressure us. Thank you for helping us out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You are very welcome. Thank YOU for the compliments and amazing review. We love the feedback including, “ we were matched up with the perfect salespeople and they didn’t pressure us.” Wonderful! Congratulations on your recent purchase. Welcome to the Coastal Kia family!

Great experience

I really appreciated the buying process of my new Kia Sportage. Skyler was professional, respectful of my budget, but approachable and funny and made me comfortable with asking questions. The finance rep was chatty and friendly and helped make what could be a stressful time an enjoyable one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Sarah for the five star cars.com review! Fantastic! Congratulations on the purchase of your new Kia Sportage. We love the feedback including, "Skyler was approachable and funny and made me comfortable with asking questions." We strive to deliver a truly exceptional experience to every client during every visit. Your feedback means the world to us and we appreciate it. Please call us if you need anything. Welcome to the Coastal Kia family!