Reviews
Coastal kia has a great automotive team from the guys in...
Coastal kia has a great automotive team from the guys in the front office to the mechanics in the back, love this place!! Will definitely be a return customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Kimberly! We sincerely appreciate the kudos and thoughtful comments. We have a great team that we are very proud of. We love you too! Thank you for being such an important part of our family.
Took my Kia for oil change and tire rotation. Tires were...
Took my Kia for oil change and tire rotation. Tires were not rotated but was charged for it. When I called about John asked me how I know this. I told him I travel 40 miles to work everyday and I frequently check the tire pressure. My tires were in the same place on the car as when I brought it in. He said he didn't understand how I knew this and that most people wouldn't even notice this. After that comment, it makes me question the work they did. The oil was changed but I had my car picked up for the rotation again and to check to make sure the actually replaced the air cabin filter.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. Thank you for letting us pick up you vehicle this morning. Our service team is busy rotating the tires and changing the oil now. Our Service Concierge Team will be delivering the vehicle back to you shortly. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
Everyone was pleasant and helpful they took care of us in...
Everyone was pleasant and helpful they took care of us in a timely manner they were knowledgeable and offered helpful ideas to complete the sale
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star review and awesome feedback. We sincerely appreciate the kudos and gracious comments. Congratulations on your recent purchase! We sincerely appreciate your business and want to welcome you to our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!
Everybody was nice and knowledgeable of what they were...
Everybody was nice and knowledgeable of what they were doing I will definitely make sure to recommend you to my family friends and colleagues! Yay
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic! Thank you for the five star review and high recommendations! We sincerely appreciate the five star review and thoughtful comments. Welcome to the Coastal Kia Family!
I am greeting at my car as soon as I arrive. I am treated...
I am greeting at my car as soon as I arrive. I am treated as a valued customer. My car is always cleaner when I leave and it was when I got there
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic! Thank you for the kudos and thoughtful review. Your wonderful testimonial means the world to us. Thank you for choosing Coastal Kia for your service needs. We sincerely appreciate your business.
The problem with my wife's car was diagnosed very...
The problem with my wife's car was diagnosed very quickly. The price was reasonable. The entire service department is fantastic and very dependable hands down!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Mr. Gates for the five star review. We are thrilled to hear your service experience went well. We are here to help. Please call us if you need anything. Thanks again!
Good deal, good service, good guys, good dealership, nice...
Good deal, good service, good guys, good dealership, nice car. I would definitely recommend this dealership and a Kia to my friends and family. Have I reached 25 words yet...I have! Yay!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you for the amazing review. We love the comments including, "good deal, good service, good guys, good dealership, nice car." We sincerely appreciate the gracious comments and wonderful feedback. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.
Professional and clean operation. We were treated well...
Professional and clean operation. We were treated well and the service was done in a timely manner. Car seems to be running well and the people ae friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We sincerely appreciate the great service review. Your gracious comments are appreciated! We are thrilled to hear you "were treated well and the service was done in a timely manner." Thank you for choosing Coastal Kia. Please call is if you need anything. We are here to help. Thanks again!
I had an intermittent issue with dashboard warning...
I had an intermittent issue with dashboard warning lights. Each time I took it in the lights had disappeared and the problems eluded the computer! But Sam never lost patience or hope. Finally, the lights remained on, the diagnosis was made, and the issue was corrected!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star service review for Sam and our service team! Your wonderful review and amazing comments have been shared with Sam and our team. We appreciate your patience and are thrilled to hear our team handled your service concerns. Thank you for choosing Coastal Kia. Please call us if you need anything. Thanks again!
All I can is that it was a very good experience....
All I can is that it was a very good experience. Everyone was extra nice and went out of their way to help. A friendly sales crew and clean work place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful ! Thank you so much for the five star review and gracious comments. We are thrilled you had a "good experience" and everyone was "extra nice and went out of their way to help." We appreciate you and your thoughtful review. Thank you for being such an important part of our Coastal Kia Family!