Reviews
A Pleasure
It was a real pleasure doing business with Coastal Kia. I have purchased many cars over the years and for the first time it felt like everyone was more interested meeting my needs over there on. Thank you so much for making my car shopping experience a real pleasure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star review! We are excited we were able to exceed your expectations. Congratulations on your recent purchase. It was thoughtful of you to go online and describe your recent experience at Coastal Kia as “pleasurable”. Welcome to the rapidly growing Coastal Kia family!
New to the Kia Family
Love my Sorento. Was treated like family. Everyone was extremely nice and helpful. Great product and company to deal with. I definitely recommend them to anyone looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely appreciate the kind words and five star review. Thank you! Congratulations on your recent purchase. You are going to absolutely love your new Sorento! You were treated like family because you are. Welcome to the Coastal Kia family.
Great, service was explained very well.
Concerned about making sure I was satisfied with work. Great service and friendly. Explained what work was needed, price and how long it would take.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful! Thank you for the five star review. We appreciate the thoughtful comments, "great service and friendly". Thank you for recognizing the Coastal Kia difference. We are thrilled you had a pleasant experience during your service visit and we hope to see you again soon. Thank you!
Great Experience
Coastal Kia is awesome. If you need a car see Steve Kramer at Coastal Kia. He is very professional and courteous. I am very happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your recent purchase! Thank you for the five star review and kudos for Steve Kramer. We realize there are several local dealerships to choose from in our area. We want to thank you for choosing Coastal Kia and are thrilled you are happy with your purchase. Please call us if you need anything. We are here to help! Thank you for recognizing the Coastal Kia difference.
Fantastic new vehicle purchase experience...
I recently made a new vehicle purchase from Coastal Kia and must say that this was unquestionably my best buying experience to date. Having purchased several new vehicles (all GM products) previously, I decided to give Kia a try; definitely glad that I did! All of the folks with whom I interacted were just super... from their courteous assistance to their prompt attention to my specific new vehicle needs. They (Rob Maiers, Michael Mascavage, and Bernie Brust) certainly exceeded my purchase expectations while delivering superior value. I highly recommend considering Coastal Kia if you are in the market for something new.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Phil ! Thank you so much for the testimonial and awesome five star review. We are thrilled our team was able to "exceed your expectations". It was very thoughtful of you to mention Rob, Michael and Bernie by name. We are excited you are a believer in the Kia product and recognize the "superior value". We want to welcome you to the Coastal Kia family! Congratulations!
Very good service experience.
Service employees of Coastal Kia are always friendly, courteous and professional. They make every effort to satisfy the customer. I will continue to return for my service needs and recommend this dealership to friends and family,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star service review! We appreciate the thoughtful comments and recommendations. We pride ourselves on treating our clients the way we wish to be treated. Please let us know if you need anything. We are here to help. Thank you for being such an important part of our Coastal Kia family! We hope to see you again soon.
Friendly dealership.
Always a good experience at this dealership. Have always been greeted warmly and they seem to really care about their customers. Ownership recently changed hands but hopefully service will stay the same. Thank you service department!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review. You said it best... we truly do care about our customers. Our culture at Coastal Kia is to treat our clients the way we wish to be treated. We are excited you were able to experience the Coastal Kia difference. Thank you for choosing our service department for your automotive needs.
Best customer service and finance manager
I knew what car I wanted and I went to Coastal Kia mainly because I have a high regard for Pat Kabala. He happens to be the nicest person on earth. At any rate, I discussed my options on line through the service manager, Steve and then to Haywood, the finance manager. Between the two, I was able to cut a deal and felt really satisfied. Buying cars is my worst nightmare, but this was like a dream. Professional, great warranty, and I love love love my new 2020 Kia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the awesome kudos and wonderful five star review! Congratulations on your recent puchase. We know you will love your new 2020 Kia. It was extremely kind of you to mention Pat, Steve and Haywood by name. It was thoughtful of you to describe your experience as “ like a dream”. Fantastic! Welcome to the Coastal Kia Family.
Awesome
workers with me from the start getting me into a vehicle with lower payments and less negative equity then I went in with. Were great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful! Thank you for choosing Coastal Kia and for the five star review. We are thrilled we were able to lower your payments.
Great Experience
Tyler was awesome and spent a lot of time explaining the vehicle options. He helped me find the right fit after a bad experience with Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful five star review and kudos for Tyler. We are thrilled he was able to help you find “the right fit”. Please call us if you need anything. We are here to help. Welcome to the Coastal Kia family and congratulations on your recent purchase!