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Coastal Kia

(5,538 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Had a wonderful experience and Ever was fantastic!

Had a wonderful experience and Ever was fantastic!! Would deff recommend any one to go

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the five star rating and high recommendations. Thank you for mentioning Ever by name. We are here if you need us. Thanks again!

We had a great experience working with Brandon and so far

We had a great experience working with Brandon and so far we love our new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! We are excited to hear you love your new car! Thank you for the five star review and compliments for our Product Specialist, Brandon Wright. Enjoy! Thank you for choosing Coastal Kia.

Brandon was fantastic!

Brandon was fantastic! Very attentive and thorough and made sure to not only find what we were looking for, but also not try to pressure us to change anything or upgrade anything. Couldn’t have asked for a better experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Outstanding! We truly appreciate the five star review and compliments for our Product Specialist Brandon Wright. We love the feedback including, "couldn't have asked for a better experience." Please do not hesitate to reach out if you need us. Congratulations and enjoy!

Everyone at the dealership was friendly and efficient and

Everyone at the dealership was friendly and efficient and the service visit went off without a hitch

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It was thoughtful of you to rate your recent experience. We appreciate the high marks for Mike Mascavage and Bob Tomlin. Thank you for choosing Coastal Kia!

Sam always goes avove and beyond for me and is the reason

Sam always goes avove and beyond for me and is the reason I continue to bring my Kia back to the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the high marks! Our service consultant Sam Weisman is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts . Thank you for choosing Coastal Kia!

Everyone super nice and very helpful.

Everyone super nice and very helpful. The experience was easy and follow up great. Makes the trip worthwhile.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the five star review and gracious feedback. Thank you for choosing Coastal Kia!

Very professional and considerate of needs.

Very professional and considerate of needs. We were able to discuss pricing and stick within our budget. Friendly environment and showed us the different departments and helped with set-up of the vehicle so we had a thorough understanding of the vehicles capabilities.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your recent purchase. We truly appreciate the high marks and heartfelt testimonial. Congratulations and enjoy!

The people were polite and friendly.

The people were polite and friendly. They made me at ease when dropping off my vehicle and when picking g it up and paying for the services. Howard and Markita were amazing.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the high marks and compliments for our service team members. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

Pleased with service and was ready when promised.

Pleased with service and was ready when promised. Called when it was ready as well!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Fantastic! Thank you! We appreciate the five star service review and gracious compliments. It was thoughtful of you to give our Service Consultant Bob Tomlin a five star rating as well. We love the feedback including, "pleased with service and was ready when promised." Thank you for trusting Coastal Kia with your automotive service needs.

Very easy to work with and handled all my needs

Very easy to work with and handled all my needs Effectively and efficiently. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and gracious comments. We love the feedback including. "very easy to work with and handled all my needs effectively and efficiently." Thank you for choosing Coastal Kia!