Reviews
Friendly and fast service.
Friendly and fast service. From check-in, shuttle service to check out is smooth. Darren kept me informed while they worked on my car and if additional work was recommended, there was no pressure to have them completed at that time unless it was a safety issue. Top notch service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding! Thank you for the five star service review and high marks for so many of our team members. We truly appreciate the five star review and gracious feedback. We are here if you need us. Thank you!
Cody was friendly and knowledgeable.
Cody was friendly and knowledgeable. He was able to a swer all of my questions and made helpful suggestions
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and compliments for our Product Specialist Cody Hamilton. Please do not hesitate to reach out if you need anything. Thanks again!
I had my oil changed and tires rotated on my Kia
I had my oil changed and tires rotated on my Kia Sportage. The service went well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! We appreciate the five star review and gracious compliments. It was thoughtful of you to rate Bob Tomlin and Gary Nelson with such high marks. Thank you for trusting Coastal Kia with your automotive service needs.
Luis and lsaasia are fabulous.
Luis and lsaasia are fabulous. I would recommend both if buying a Kia and to get it from y'all. They are both so very courteous and always offered me something to eat or drink. They make me feel like family. What more could you ask for. Again they are the absolute best!!!Just
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate the review and compliments for our team. Thank you for choosing Coastal Kia! Congratulations and enjoy
One of the best car buying experiences I have ever had.
One of the best car buying experiences I have ever had. Don was helpful, efficient, and very nice. Mr. Torres was also an outstanding finance manager compared to any I have ever dealt with in the 3 other cars I've bought over the years. I would recommend Coastal Kia to anyone looking for a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding! We appreciate the five star review and compliments for our Product Specialist Don Nguyen. We love the feedback including, "Don was helpful, efficient, and very nice. Mr. Torres was also an outstanding finance manager." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high recommendations as well. Congratulations and enjoy!
Quick to get me in, efficient with their work, and the
Quick to get me in, efficient with their work, and the free wash is nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We sincerely appreciate the five star service review. It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs.
From the initial greeting to watching my daughter drive
From the initial greeting to watching my daughter drive away in her first brand new car, the experience at Coastal Kia was pleasant, thoughtful and gimmick-free. There was no sales pressure, only detailed information and transparency.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So exciting! Thank you for letting us be a part of the magic. We truly appreciate the five star review and amazing testimonial. We know your daughter is thrilled. Thank you for choosing Coastal Kia. Congratulations and enjoy! We are here if you need us.
Sam and Gary continue to step up and get me taken care
Sam and Gary continue to step up and get me taken care of. Top notch service each time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star service review! It was thoughtful of you to mention Sam and Gary in our service department. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.
The staff is friendly (love Sam!
The staff is friendly (love Sam!), and the service is great. I also appreciate the water and snacks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding! Thank you for the five star service review. It was thoughtful of you to mention our Service Consultant Sam Weisman by name. Sam is a true ambassador for our customer service culture. Thank you for your loyalty. We are here if you need us.
They charged me 1.
They charged me 1.7 hours of labor to replace my rear windshield wiper motor. I turned in the car at 2:30. It was ready at 3:30. You do the math.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. Please reach out to our Service Director John Wigger. His direct line is 910-798-4716. We are here to help and make things right. He has pulled your records. We look forward to your call. Thank you