Reviews
Awesome customer service! Salesman/ Billy was...
Awesome customer service! Salesman/ Billy was knowledgeable and patient. Would recommend Tom Roush Lincoln to anyone in search of the perfect vehicle. Tom Roush Rocks!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have leased my cars from Roush for years and have...
I have leased my cars from Roush for years and have always had excellent service and have been very pleased with all of my vehicles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service advisor Morgan was very courteous and helpful....
My service advisor Morgan was very courteous and helpful. Justin, was the tech that service my car . Both of them kept me informed and car was service in the time frame that Morgan had suggested.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought an SUV on a leap of faith and am ECSTATIC!
My experience was dealing with Lance Easley. He is a great guy to go to if you need to make it happen. Lance's sales approach comes with broad product knowledge and a desire to see the buyer get their favorite options and configurations. If you want to take a shot at a Lincoln, I would say you are on the right track (I came from a very high end german ride and am over the moon with the Navigator). Lance told me Lincoln represents classiness AND accessibility to all and I can already see why he says that. Thanks Tom Roush crew, see you soon for the next project!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very clean very neat and the staff most friendly and...
Very clean very neat and the staff most friendly and helpful. I really liked my salesman and finance people. Great selection of upscale vehicles and good colors. Everybody ask me could they help me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lance did a great job and the vehicle was ready when we...
Lance did a great job and the vehicle was ready when we arrived at the dealership. Pricing was within our budget and the staff was very helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice experience. Coordinated pickup and returned...
Very nice experience. Coordinated pickup and returned clean at a nice price. I received an oil change and a once over. The Crew car wash certificate was nice as well. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very courteous and friendly. They kept promised loaner...
Very courteous and friendly. They kept promised loaner car delivery and did a good got the car back to me on time as promised. They gave me a car wash coupon and had also swept out the floor mats in front and back seats. I plan to lease my next Lincoln from Tom Roush Lincoln.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought my MKC in for Service last Friday.I had a...
Brought my MKC in for Service last Friday.I had a efficient and courteous visit with Tom Roush team. I have purchased or leased 12 cars over the years with Tom Roush. I have always had a great experience with the service or sales people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our salesman, Tim, was an absolute gentleman. He was very...
Our salesman, Tim, was an absolute gentleman. He was very helpful and generous with his time. He answered text questions promptly and was willing to help us in any way necessary. We really appreciated his service to us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car