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Performance Ford of East Hanover

(257 reviews)
Visit Performance Ford of East Hanover
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (973) 947-7528 (973) 947-7528
Used (973) 947-4861 (973) 947-4861
Service (973) 947-4869 (973) 947-4869

Reviews

(257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Ford of East Hanover from DealerRater.

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Bought second vehicle at Performance with no pressure and

Bought second vehicle at Performance with no pressure and would go back. Also a good service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Steve treated me as if I was one of his daughters.

Steve treated me as if I was one of his daughters. He listened to what I was looking for, and helped me accomplish that goal (in a way I wasn’t expecting!) I went home with my dream car and could not be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Steve. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

Great overall experience, Steven and team were very

Great overall experience, Steven and team were very helpful and knowledgeable. Looking forward to continuing to do business with EH Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Steven. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

He listened to my preferences.

He listened to my preferences. Set proper expectations and was quick to respond to answwr my inquiries throughout the process. Once I received my car he spent lots of time showing me all of the features. He proved to be trustingand helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Steven. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Amazing experience buying our new Ford!

Amazing experience buying our new Ford! Steven could not be more patient and helpful to us during this process. Can’t wait to buy our next!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Steven. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely and enjoy your new Ford!

steve was very helpful as i built my new vehicle.

steve was very helpful as i built my new vehicle. i would buy from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Sean, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Steve. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely and enjoy your new Ford!

My experience at Performance Ford of East Hanover was

My experience at Performance Ford of East Hanover was incredible. I didn’t feel pressured at any point and most importantly, given the shortage of cars, they were able to find me a car that was perfect for me.! I did have to wait due to the supply issues but the dealership was spot on in terms of their estimated delivery date. Steven, our sales associate, Finance, and the General Manager we’re all great! Thanks for everything, Sunil

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Steven. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

Service was great.

Service was great. It was a long day, but went home with my new car, which meant a lot. I look forward to a lasting relationship with Steven and Performance Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Steven. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Great experience from start to finish.

Great experience from start to finish. Steven was professional all the way through delivery and handover. My only negative comment is to be charged $3000 fee for the order of a new car from the factory. This was not a new car on the lot or a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Steven. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Steve was attentive to my questions and made the car

Steve was attentive to my questions and made the car buying experience exciting. He explained all the details of the car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Steve. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future, but until then, drive safely!