Reviews
Another fantastic experience all around.
Another fantastic experience all around. Our Motoring Advisor, Russ Thames, was on top of it throughout the entire process. He kept us updated and showed us ways to track the process ourselves. Very cool. The Delivery: Easy as could be. Russ and Seth Young teamed up to keep the process flowing smoothly and quickly. The Fun: Russ worked with us to show us the new 2025 features. These changes seemed complicated but by the time Russ was through, it all looked easy! We would highly recommend MINI of Charleston AND Russ to anyone who is even slightly considering a MINI. By the way, this is our 2nd JCW convertible (in addition to 2 earlier Cooper S versions) and we love it more than the 1st. They just keep getting better and better! 'Thank You' again for another fun, first class buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kra, we are so pleased you enjoyed your visit to MINI of Charleston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an amazing day!
The True Brit, Full Grit MINI Test Drive event was a
The True Brit, Full Grit MINI Test Drive event was a blast! Thanks so much for the opportunity to test drive the new Convertible! It's an awesome ride. Cheers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Mini Driver, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I've purchased multiple MINIs from this dealership over
I've purchased multiple MINIs from this dealership over the years and Russ Thames has been my salesman and all around "go to guy" for each experience. Honestly, the dealership is great, but it's people like Russ that make it a wonderful place to purchase a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Pdchildress, thank you for taking the time to leave a review for us at MINI of Charleston. We're happy we could meet your expectations! We can't wait to see you again, have a great day.
This is the third vehicle I have purchased and working
This is the third vehicle I have purchased and working with Russ definitely made this the best experience I?ve had. I will definitely go back to him anytime I?m looking for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael Hurn, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
Working with Russ and Mini of Charleston was a wonderful
Working with Russ and Mini of Charleston was a wonderful experience. I dread buying a car but Russ made it fun and easy! Would absolutely recommend him and his team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Heather Hurn, we are so happy to read such a great review about MINI of Charleston! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
I knew it was time to go electric.
I knew it was time to go electric. I did my research and explored 4 different brands. Having had BMWs and a Mini before, I was leaning in that direction. When I walked into Mini and was warmly greeted by my prior Motoring Advisor, it felt like I was coming home. Russ Thames made everything so easy. He remembered that I asked about an electric mini years before but the range just wasn?t there. He was so glad he now had a mini made just for me! He knew everything I loved about my prior mini so he understood what would be important. What?s amazing about the Mini Countryman is that all the ?extras? I would pay a bonus for on other vehicles were included and standard on this mini. Also Russ spent plenty of time with me showing me how to drive my first electric car. He knows technology and makes it easy and accessible. He knew there was a way to get me into the one beautiful electric mini on his lot and he did! He and I worked seamlessly with Seth Young to work out my lease details quickly. Within 24 hours, I was driving the mini home. I couldn?t be happier with Russ, Seth, Mini of Charleston and my amazing Mini Countryman. So much fun from beginning to end!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marilyn Felix, we are so pleased you enjoyed your visit to MINI of Charleston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you so much for your feedback! We hope you have a great day!
Excellent experience.
Excellent experience. Steven and Adam tag-teamed to find me the perfect car and a precisely customized deal, after which Andrew breezed me through the numbers stuff. All were courteous, patient, and highly professional. I couldn't recommend this team more highly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janet, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MINI of Charleston. We are always more than happy to assist you if anything else comes up. Take care!
We stopped in recently to do some homework on our
We stopped in recently to do some homework on our potential next vehicle. We knew that MINI was going to have some pretty exciting changes this year and were curious to see how easy of a transition it would be. Russ was a wealth of knowledge on all things MINI, his passion for the brand really shows and he is such an asset! We are so excited for our new MINI and can’t wait to order a new Convertible from him once the 2025’s become available!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
New Mini Fans, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
Russ was an amazing guide through my first purchase of a
Russ was an amazing guide through my first purchase of a MINI. I couldn’t be happier with my mini. Although, I was sad to left go of my first car, Russ made it all worth it. Keep being awesome!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rai, thank you for taking the time to leave a review for us at MINI of Charleston. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! Have a great weekend!
This store is always so wonderful to work with, the
This store is always so wonderful to work with, the entire staff really seems to enjoy what they do and it shows! The service doesn’t stop when you purchase the car either, I’m always greeted with a smile when coming in for maintenance and my Motoring Advisor Russ even makes sure to say hey and check in on how everything is going. This store genuinely cares about the client, it’s not just another sale to them. They’ve got a client for life!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Old Miniac, we are so pleased you enjoyed your visit to MINI of Charleston! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at MINI of Charleston! If there's anything further we can do for you, we are happy to help! Have a fabulous weekend, Old Miniac!