Auto Giants Mitsubishi

Not professional. Does not follow up. Pricing was set up to go through a third party, which was very misleading as far as payments agreed upon when the car was initially bought. And they don’t have a service center, they just have some third party random guy come and work on your car. They don’t know how to communicate and just want to reel you in to get a car.

So I was happy with this dealership when I first got my car on 8/1/23 the day after I bought the car I called asking if I to put another grand down what would my payments be because I wanted to be under $600 and they were $691 they told me it would only bring it down to $630 so I said forget it I’ll pay the $691 I drove the car for 15 days only to get a called today which is 8/15/23 telling me the bak isn’t accepting my overtime for my income and the interest rate is going up a couple points and my payment is going up to $781 so I told them no I can’t afford that and I’m gonna have to give the car back I said when should I bring it in he tells me today or tomorrow so I tell him I will bring it back tomorrow and at this point I’m pissed because he’s telling me he can get to $725 but he needs to take the warranty off or the gap insurance I said nope no way you can have the car back and I hang up with him literally two mins later he calls me tells me he talked to the bank and he don’t want to take the car back or have to take the warranty off and he smoothed it out with the bank he’s giving me the warranty at there cost and take a couple hundred off the gap insurance so I can keep the car so I’m saying this be careful when you buy a car from this place they are a xxxxty car dealer and they will try anything to get more money out of you what I didn’t know is that they would be in breach of a contract if they did that or if they got me to agree to paying $781 a month I knew they weren’t a good car dealer when I tried to trade in my car and because I owed to much on it they didn’t want it even though there commercial on the radio says they will take any trade to they got me into another loan but I had to let the bank repo my other car because they didn’t take it not to mention the salesman coxed a $50 tip out of me because he was able to do his job and get me in a car let’s just say I am not happy with auto giants no more and all I’m saying is to be careful if you buy a car from them

I am totally satisfied with the customer service and looking forward to suggesting my friends stop by and visit the Mitshibushi Cars at Auto Giants

Very comfortable car buying experience. The team helped me acquire financing and the process went smoothly and quickly. I will definitely be a return customer. Thank you

I came in for my regular car maintenance and the service was great. Toby was a professional throughout my experience by keeping me informed about the status of my vehicle and recommending other services that I need. I would recommend AutoGiants Mitsubishi Parts car service to anyone who need car service. Thanks Toby! Keep up the good working

I have bought 3 cars (2 Outlander sports/1 Mirage)from Auto Giants in Manassas over the past 6 1/2 years and I can’t tell how well I have been treated by the service department(Toby service manager)and the sales staff and finance department. I would recommend them to anyone who is looking for a new vehicle to purchase.

Best customer service and I recommend anyone to go there and see how it is

This is our second car that we've purchased from this location. David and Phil's customer service as always was top tier, they both did everything in their power to allow us to have a great experience. Highly recommend auto giants!

Provided daily updates on work being done and I got my car back in less time as projected. Quality work was done.

I went in there with no expectation..Kevin and Coley understood the assignment.I was in there for 3hrs had to be to work at 7 they was aware...Kevin and Coley was so professional they made sure I had a nice car...My Car was stolen on Monday(Chrysler 300)..They helped me at a time I was so stressed...Something that was negative was turned into a very positive situation...They made me and my Daughter happy....Thank You Auto Giants Of Manassas...