Jim Shorkey Kia Wexford

Very poor communication, poor service department. Went back on their word that they would help us and left us hanging with lots of repairs they said they take care of.

These guys are literally angels. I have been fighting for a newer to me car for the past couple months around uniontown where I’m located with no luck, and they made it happen. Jacob Borden is a top tier salesman and made it as stress-free as possible. He stayed over late last night just to make sure the deal went through. And the financing guy, David Debruyn worked very hard to ensure it did too, on top of hooking me up with the best deal they had for me. There was no rushing me into making a decision, or trying to upsell me when I said I couldn’t afford to do that. If I could rate these guys and this dealership 100 stars I would. And will definitely recommend everyone to go here. Definitely worth the 1.5-2hr drive. Thank you guys so much again!

I went to buy a used Telluride. When taking for a test drive, i noticed a piece of dog hair. I asked again if it was a pet free/smoke free car. The salesman confirmed it was pet/smoke free again for me and said “their detailer has a dog” and that’s why I saw hair. I thought ok and proceeded with purchase. As I’m about to drive away in my new car, I notice that there’s no floor mats at all. I ask the salesman what happened to all the floor mats. He said “he wasn’t there when they took the car in.” When pressed further he said “they took them out to clean after something happened with their dog.” Now I’ve got conflicting stories and I decide to check the really tight spots one might miss if cleaning the car. Immediately I notice more hair and in every hidden cranny a piece of hair. Totally on me for not noticing right away but the car looked clean and I was trying to trust the dealership. I took a few minutes to think about it and told them I’d like to return the car. We filled out the paperwork and I was on my way. They still have my deposit and aren’t returning calls about sending my money back to me. I’ve called so many times and have left multiple messages for different people at the dealership. Shorkey lied multiple times about the car. What else do they lie about???? Return my deposit Shorkey. I’d never consider them after how they’ve handled this situation. Such horrible service!!

I went to buy a used Telluride. When taking for a test drive, i noticed a piece of dog hair. I asked again if it was a pet free/smoke free car. The salesman confirmed it was pet/smoke free again for me and said “their detailer has a dog” and that’s why I saw hair. I thought ok and proceeded with purchase. As I’m about to drive away in my new car, I notice that there’s no floor mats at all. I ask the salesman what happened to all the floor mats. He said “he wasn’t there when they took the car in.” When pressed further he said “they took them out to clean after something happened with their dog.” Now I’ve got conflicting stories and I decide to check the really tight spots one might miss if cleaning the car. Immediately I notice more hair and in every hidden cranny a piece of hair. Totally on me for not noticing right away but the car looked clean and I was trying to trust the dealership. I took a few minutes to think about it and told them I’d like to return the car. We filled out the paperwork and I was on my way. They still have my deposit and aren’t returning calls about sending my money back to me. I’ve called so many times and have left multiple messages for different people at the dealership. Shorkey lied multiple times about the car. What else do they lie about???? Return my deposit Shorkey. I’d never consider them after how they’ve handled this situation. Such horrible service!!

Started off great. Now a nightmare. Lured in for a fraudulent deal, didn't pay of lease as promised, now in collections. Handing over to a lawyer. Buyer beware. No one takes a call . WORST experience ever with a dealership. No shortage of complaints on the internet apparently. Yikes!

Pleasant experience,Serena was very nice,a fine job all the way around ,will be back

We bought our Kia Soul from this dealership three years ago and have found it to be very supportive. Their repair shop is very good. The people are very easy to deal with and answer all of our questions. The repairs we’ve had there have held up very well.

Selena was excellent and provided answers and follow up service. The wait time was minimal and car was set.

Courteous, Professional and Efficient. Kept informed during service process. All work was completed correctly. Will be returning for future services.

The vehicle has exceeded my expectations. The van is so quiet and as a result the road noise is imperceptible. I can easily hear conversations from the back seats. The car rides so smoothly it seems like you are floating. I love the two-toned interior. The gas mileage is much better than I expected even though I have not made a long trip. When I told the general manager I did not want to dicker he came back with a fair offer that sped up the process. The finance guy & I had a lot in common, so the process did not feel like we were there as long as we actually were. Since the purchase my wife has called John several times, regarding different features and he was very helpful.