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Reviews

(161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Global Auto Outlet from DealerRater.

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2017 Lexus

Everything went so smooth! champ helped me purchase my dream car. Best price around with no hassle at all. Thank You Global! Will recommend to my family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DO NOT BUY FROM HERE!

DO NOT BUY FROM HERE. Would give zero stars if I could! I inquired on a vehicle and Natalie referred Robert (Champ) to me. Robert reached out to me and stated that the vehicle was still on the lot and directed me to fill out and application. I did so. They ran my credit and hard inquiries hit immediately! Robert called back 2 hours later and after my credit had been run and told me the vehicle had been sold. I spoke with “GM” Daniel Price who was rude, voice escalated, and completely unprofessional. Basically stating, “Oh well.”. All employees refused to give owners contact information so that he would know how unprofessional and unpleasant they are running his business, Robert even stated he didn’t even know how to spell the owners name because he’s never here. By far the worst experience ever! Especially for a healthcare worker who is a mother of 3 and currently 8 months pregnant and in college.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Beautiful car , but waste of my time

I do not recommend this dealership. Waste of my time. I drove for an hour to test drive this car I was interested to purchase. But seemed like everything was staged , fake customers acting like they are looking exactly at this same car at this same time 🙄. The advertised price for 2014 car was $18, 548 which I was ok with. I knew minor accident was reported( more like cosmetic fix ) But they did not say anything about the rust was under the hood . This car originally comes from NJ ... and I’m sure the rust is from flood ... and the best part of the whole experience was ending price with all the fees and more fees ( I did not even listen what the fees are ) ... from $18,548 price jumped...... to .... ready ? $28, 400’s .... YES .... $10,000 more ....insane... And the salesman asked me, “ what is it too much for you “? He exactly knew what he was doing.... it’s robbery in a broad day..... TOTAL SCAM ....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service!!!

Great service!!! Got a new car for a really good price. Lori was wonderful and got everything done fast and efficiently. Everyone worked well together on the paperwork!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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William was great!!!

William was great!!! He made the whole process easy. He was very accomodating and showed me all the car’s features!! I highly recommend him and am extremely happy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Champ help me get a 2018 highlander !

Champ help me get a 2018 highlander at a great price. I had a great time hope to see him for my next car and thank you. Great Consumer Service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very much happy!

I love my new car! After getting into a terrible accident with my family and totaling our car, the last project I wanted to deal with was buying a new car. Lori made the whole process very simple and the best car buying experience I've ever had. Not only was she very thorough in responses to my questions, but made sure that the dealership took care of some minor issues with the car once they received it from another dealership. My family is very happy with the new vehicle and I can enthusiastically say to go to this dealership for any needs you may have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service

I came in about a week looking to buy a used car for my wife. Moe was exceptionally nice and had a great knowledge about cars. He was able to assist us in a professionally manner and was able to answer all our questions . He made car buying experience very nice and easy for us. Good work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Top shelf

We were in contact with our salesman, Rob, well before hand. We knew exactly what we wanted, and Rob knew exactly how to give it to us. When we arrived on the lot, our cars were parked out front, and the paperwork was already printed--just waiting for us to sign. It was a smooth experience, and we wish it was always like this--especially when we need to buy multiple vehicles for our business. We'll be in touch... Thank you Rob and Global auto outlet for making our experience as easy as possible, even through the pandemic. They were very safe and Clean business, Lori did amazing job by making sure we have our trade pre appraised and they also gave us the best value for our car as well, I would highly recommend them and my family because they are the true definition of top shelf! There cars were very clean as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Customer service

Walter and the entire staff made me feel very welcomed after such a long search . Definitely recommend these guys , they are professional pro’s !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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