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(301) 433-7368 (301) 433-7368

Reviews

(161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Global Auto Outlet from DealerRater.

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I highly recommend it

I definitely recommend these guys. I Scheduled test drive on Saturday, I went there, saw and drove this beautiful 2018 Tacoma and then I decided to take it home with me. Everything was so smooth and fast. Great Service. If you are looking for a Car and want to have a nice experience, Global Auto Outlet is your place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never Again!

Worse place I ever went looking for a used truck. Yes I purchased a truck from these people, including a spare tire I received the next day! My experience was a real nightmare, it took forever to complete the purchase. The license plates and title took 4 weeks, and of course they expired a month later. What really surprised me was the only could afford 1/4 tank of gas. I guess they were upset over own fjnnancing!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used cars

They told I need a down payment once I got there for a vehicle and I was surprised about that and now I know I need to put some cash down when you have no credit

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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scam bait and switch

scam change prices run do not walk and check you wallet the made price 3500 more lied to my face then the manger came in for the kill

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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ILLEGAL BAIT AND SWITCH TACTIC

ILLEGAL BAIT AND SWITCH TACTIC!!!!!! We drove two hours in the pouring rain from west virginia to get to here. And the reps jay and Tracey two separate phone calls to check about this vehicle both swore the vehicle white 2019 chevy equinox pictured below. Was available they had it ready to go. We get there and jay states "Its not available but they had others similar to it" and was very uncaring, eye rolling as to our frustration to only come see and very interested in purchasing the one vehicle!!!! DO NOT WASTE YOUR TIME

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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So grateful with you guys!!!

I can't describe how grateful I am with all the team at Global. I'd never had a car before and my credit score wasn't very good, honestly I was hopeless, but their sales rep Jay gave me all the help and advice needed and I ended up driving a beautiful Dodge Charger in perfect shape. It was a great deal and I've never been happier. I can't stress enough the effort and profesionalism that Jay dedicated to help me. I'd wish all car sellers were like him. Thanks Jay and all the people at Global!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Dealer

Excellent selection of Automobiles. Thanks to Jay. Their process was straightforward and transparent. Helpful staff. They even cleaned and sprayed Lysol to protect us and them as well. Certainly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Glad I went here.

We are glad we went to Global Auto outlet. We enjoyed the whole process. Got a vehicle with the lowest miles in it's market. Thanks to JAY. Keep up the good work. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No Photos

I found a listing for a 2016 Mercedes E300 with only 22,910 miles. This was exactly what I was looking for, however there were no photos of the vehicle. I requested photos several time via email and once verbally over a two week period. Still there were no photos available after this period. I never buy a car sight unseen. I'm aware they may have limitations now due to the Wuhan virus but they show that there store is open online. This dealer offers cars at several site around DC.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome

Highly recommend Global. They made it happen and kept it straightforward. They also provided great service after the sale. Thank you Jay and Danny. Keep it up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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