Gravity Autos Roswell

Yaz, the sales representative is very knowledgeable and respectful. He was able to get me a good deal on my trade in and was able to get me a lower finance rate. He knows about cars. I will be back for my next car.

I recently bought a car and work with Moe and Tori on this deal. After starting our deal on Tuesday 1/9/24 and we finished the deal on 1/11/24 by them receiving my payment and a deposit, I am now a week later and still have not received my vehicle. They have promised a delivery to my house and have yet to follow through. Terrible experience with transport. Also, the car had a nonworking part that they were going to fix and its still not fixed.

I recently bought a car from Gravity Auto, and my experience was fantastic! Having purchased my previous car there, I can confidently say it's the go-to place. Hani handled the trade-in seamlessly, Yaz provided detailed information and an excellent test drive, while Kash, the finance manager, offered valuable insights on Gap insurance and extended warranty at a great price. Their customer-centric approach made me feel valued. I highly recommend giving Gravity Auto a try for your car needs!

Salesman never delivered what was promised and he never answered or returned my calls. I was sent to his “voicemail “ over 20 times and it just rang or hung up. He had no integrity

Marco offered me a fair trade in value for my new car. There were several moving parts with cars needing to be shipped both ways and Marco was very knowledgeable and responsive along the way. As a first time car buyer I felt comfortable through the whole process with Gravity Autos.

Marco is attentive and diligent in helping the consumer make a purchase. Everyone at the dealership was upbeat and had great intent on being helpful.

I am writing to express my deep dissatisfaction with the recent purchase of a 2020 Red Corvette C8 from your dealership. Unfortunately, my excitement and anticipation for owning such a prestigious vehicle have been marred by multiple transmission issues that were seemingly known to the dealership prior to the sale. From the outset, I believed that I was entering into a transaction with a reputable dealership that values transparency and customer satisfaction. However, the ongoing problems with the transmission of the vehicle, which the dealership was evidently aware of, have left me profoundly disappointed and frustrated. Furthermore, I recently spoke with the general manager regarding these issues, and I was promised a resolution that, regrettably, never materialized. The general manager assured me that, in the event the problems persisted, the dealership would cover an additional month's payment as a gesture of goodwill. To my dismay, this commitment turned out to be inaccurate, constituting a breach of trust and further underscoring the lack of integrity in your business practices. I understand that challenges can arise with any product, but it is the responsibility of an ethical dealership to be forthright about known issues, especially those that could significantly impact the vehicle's performance and the overall satisfaction of the customer. Please do better moving forward.

After a good start and agreeing to a deal, dealership left me sitting for 2 days without contacting me, then after some heated discussion still failed to meet the terms of the agreement and delivered the car later than promised.

Yaz was a pleasure to work with. He knows his products and treats customers with respect and friendliness

Ala Ramada did an impressive job and made this healthcare work happy with a reliable money worth car.they are accommodative of special needs too.