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Gravity Autos Roswell

(94 reviews)
Visit Gravity Autos Roswell
Sales hours: 12:00pm to 6:00pm
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Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–7:00pm
Saturday 8:30am–7:00pm
Sunday 12:00pm–6:00pm
(678) 268-6096 (678) 268-6096

Reviews

(94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gravity Autos Roswell from DealerRater.

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Charles in Pennsylvania

Best buying experience ever. Yaz, Jonathan, Vicki, Kash were wonderful. Walk me thru the entire process Purchased a 2021 Genesis over the internet. Never drove it until it was delivered to me in PA. Car was everything Yaz said it was. Thanks Brother

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I drove 4 hrs.

I drove 4 hrs. With my wife to look at and drive a Bmw 750 after negotiating a price over the phone. Ultimately we decided not to purchase ( wife preferred not to give up her higher riding suv). The car was lovely. The salesman could not have been nicer throughout the process. The selection of higher end cars there is huge!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice looking vehicle.

Nice looking vehicle. Definitely very overpriced though and very unprofessional, unknowledgeable sales reps on numerous occasions and told me it was a 2 owner vehicle which the car fax shows 15 owners since early 2020!!! I believe in great customer service and a true value when purchasing a vehicle which is apparently not Gravity Autos. I was told I was maybe to poor to purchase this vehicle by Benny Hardy and needed to look elsewhere. Now if that's not a way to professionally treat a cash in hand buy. Sad world and please be advised to stay away from this dealership. If lied to me they'll lie to make a dollar off anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best buying experience for a car purchase.

Best buying experience for a car purchase. Torry and Amira were pleasant to work with and did what they said.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

So I purchased a 2021 Lexus ES Sport from Gravity Auto

So I purchased a 2021 Lexus ES Sport from Gravity Auto Sales in Roswell with Benny Hansen as my Salesman. This was my first experience with purchasing a vehicle online. Benny was amazing from the initial beginning, virtual calls to show me the vehicle, to speaking with my brother about my intended purchase and even meeting with my nephew who lives in the area for an inspection of the car. I must say he made this nervous experience so easy all the way up to delivery of my car on Thursday September 28th. He was very honest and followed through on everything as promised. I highly recommend your asking for him if you’re in need of a vehicle and looking at doing business with Gravity in Roswell GA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Marco was so amazing him and his team.

Marco was so amazing him and his team. This my second purchase from here. The first purchase was a BMW x1 now I have upgraded to an x4 and when I say never sell yourself short always aim for what you want and never let family or outsiders dampener your dreams or dictate what should get. Just ahead and step out on faith❗️❗️ love you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jonathan and Kash were great!

Jonathan and Kash were great! Thank you for making the experience so easy and fun.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best car buying experience I have ever had!

The best car buying experience I have ever had! No pressure at all, great experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience in buying a car.

Great experience in buying a car. Moe was easy to work with in the process. No high pressure pitch. Will be back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Beware incompetence abounds and hidden fees exist.

Beware incompetence abounds and hidden fees exist. Worst buying experience I have had. Incompetent staff (Mohammed, really need to watch him). Late sending paperwork, erroneous fees, wrong keys, and didn't submit for plates when they stated they would. Bunch of idiots so make sure you watch close.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.