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(85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mega Auto Outlet from DealerRater.

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Best Customer Service Hands Down

I have been going through a rough patch in life, recently got a divorce lost my house, my car everything..I visited about 12 used car dealers all of them denied me and gave me the run around and said they couldn’t get me a car and I needed more down payment or a co-signer. As soon as I walked into mega Auto Outlet I felt like they treated me way different and actually listened to me without judging me because of my bad credit. They’re team is young, motivated, fast and very respectable and easy to work with. They put me in a 2011 m-Benz c300 with only $400 down payment even after my bankruptcy. I would recommend to family and friends strong 10/10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing

This dealership was so nice and the workers are so out going and helpful, i highly recommend this dealership very good prices and frank worked well with me hes awesome thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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valeria

sales people were amazing and they had great customer service!!!! the car was clean and i got the car in the price i wanted !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 honda

honestly the service was pretty good. It took a while for the whole process to happen but it was worth it since I got my 2015 honda.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Left this dealership extremly satisfied!!!!!!!!!!!

Purchased a used 2009 Nissan pathfinder and can not put into words how happy I am with the purchase. I previously had some pretty bad encounters with used dealerships so was hesitant when I found this deal on cargurus and googled the dealership. However I am extremely satisfied with the quality of customer service and the process of buying. Frank the finance manager really took care of us and went above and beyond to help us get a good interest rate on our loan from the bank. No other dealership will do that because all they care about is getting their check in their hand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never again

The salesman flagged me down so I went to the lot I had my eye on a Mercedes truck the dealership lead me to believe that was the truck that I was walking away with after an hour of waiting for Frank to return we went to his office and he did a whole deal on a different truck which was older and not ready for sale he also charged me double for the truck I was told i had to bring the truck back for service I return the next day and sat for 5 hours and the work still wasn’t repaired I called looking for my tags and they gave me the run around no tags no refund bad business never again !!!! DO DO IT EVERYTHING THAT SOUNDS GOOD ISNT WHAT ITS CRACKED UP TO BE

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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WORST EXPERIENCE EVER

Frank (self proclaimed owner) is rude and dishonest. I watched him disrespect multiple customers while dealing with a car they sold me that needed major repairs. Don’t buy here...DONT BUY HERE.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome

Best guys in town got me approved with bad credit with only $500 down thank u mega auto for the great service thank u frank

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chevy Cruze

DO NOT I REPEAT DO NOTTTTT BUY FROM THESE SCAMMING FRAUDING PEOPLE ! Believe me , Make it short they are scamming ! DO NOT BUY FROM THESE GUYS

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2012 Jetta

Purchased a 2012 VW Jetta- car is in good condition . Seller gave us a hard time about covering repairs found during inspection, but was willing to negotiate. Dealership helpful with repairs and offered gas. Overall good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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