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Stevenson Hendrick Mazda Wilmington

(1,320 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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I had such a wonderful help and guidance in choosing my

I had such a wonderful help and guidance in choosing my new car and with the service I received when I took my car in for an oil change and also just some help with my navigation. Always helpful,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Nancy, from technology to service, you can always rely on Parker, Brian, Madison, Aidan, & Trey at Stevenson-Hendrick Mazda to help you navigate to the best experience you can find :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Alex and Parker helped me out, and they were great would

Alex and Parker helped me out, and they were great would definitely buy here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Terrell, we're pleased to know your experience with ALex LP., Parker, & Brian is as great as your brand-new Mazda :) We look forward to welcoming you again soon in Service!

This is the 2nd vehicle we bought from Royce and we will

This is the 2nd vehicle we bought from Royce and we will be coming back. Trey is our service technician and he is amazing. Overall, a super place to go to!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Martha, we're so pleased to know your experience with Royce, Brian, & Trey is as super as your driveway now! We really appreciate you taking your time to share & look forward to welcoming you again when the third time's a charm ;)

On time as promised .

On time as promised .Trey the service advisor was professional and kept us updated through the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Manuel, we're so pleased to know your experience with Trey is as timeless as your Mazda CX-5 :) We look forward to seeing you again soon in Service for a visit just as professional!

Sale process was seamless and Amelia was great to work

Sale process was seamless and Amelia was great to work with and the follow-up with her and Madison was also appreciated in explaining all the functions of the car. Recently in for service and Trey did a good job in explaining the work to be done and how long it would take and actually took a shorter time than he promised. Great team both sales and service to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Beth & John, we're so pleased to know your experience with Amelia, Madison, & Trey is as seamless as your brand-new Mazda CX90 drives :) We look forward to welcoming you both again soon in Service for a visit just as stellar!

Amelia was very patient & real pleasure to deal with when

Amelia was very patient & real pleasure to deal with when purchasing our 1st Mazda @ Stevenson-Hendrick Mazda in Wilmington, NC She never created any undo stress during the negotiations, which I always appreciate!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Becky & Neal, the only stress at Stevenson-Hendrick Mazda is on how much of a stellar experience you deserve with Amelia & Brian :) We really appreciate you taking your time to share & look forward to seeing you again soon in Service!

1st Mazda Buying Experience

Amelia was so helpful & patient during our first ever Mazda buying experience @ Stevenson-Hendrick Mazda in Wilmington, NC. Amelia was an absolute joy to work with & never applied any undo stress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Becky & Neal, the only stress at Stevenson-Hendrick Mazda is on how much of a stellar experience you deserve with Amelia & Brian :) We really appreciate you taking your time to share & look forward to seeing you again soon in Service!

Best experience i could ask for from a dealer.

Best experience i could ask for from a dealer. Thank you Will and TJ for being informative and willing to take the extra step to sell me the car i wanted. Could not be more satisfied purchasing a car as a first time buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lexon, at Stevenson-Hendrick Mazda, you can always rely on Will P., Josh C., & Logan to take the extra step so you can take the big step into your brand-new Genesis :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Great service ,and that means they really went beyond the

Great service ,and that means they really went beyond the call of duty. Along with being very professional, I appreciate everyone that was instrumental in us securing the vehicle we desired. Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Steven, thank you so much for taking your time to share - at Stevenson-Hendrick Mazda, you can always rely on Jack & TJ T. to go beyond the call to answer all of your wishes :) We look forward to welcoming you again soon in Service!

Kyle, our service advisor, did an excellent job.

Kyle, our service advisor, did an excellent job. From our first contact to the last, he made everything happen as he had explained.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Phil, from the first time you walk in, you can always rely on Kyle for that experience to last a lifetime at Stevenson-Hendrick Mazda ;) We really appreciate you taking your time to share & look forward to seeing you again soon in Service!