Reviews
Sorry I can’t provide << 1*!
Sorry I can’t provide << 1*! 1st of all extremely non-competitive in leasing a Mazda vehicle compared to out of state Mazda dealerships and would not negotiate in good faith or otherwise. Upon lease completion attempted to “charge / extort” more than $1750 additional $$ for previously non-disclosed fees including simple title and registration docs and on top a complete inspection at $1000, plus tax!! Think twice before giving them your business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Tim, thank you for the information you shared. We are currently working to create a better process for customers purchasing at the end of their lease. Your feedback is essential in helping that process.
Quick and easy drop off and pick up.
Quick and easy drop off and pick up. Friendly staff and clean and inviting waiting area!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You can always rely on Trey & our team at Stevenson-Hendrick Mazda to care for you & your Mazda as much as you do :) We really appreciate you taking your time to share & look forward to seeing you again soon in Service!
Every person at Mazda I’ve come in contact with since
Every person at Mazda I’ve come in contact with since I’ve become a Mazda owner has been more than satisfactory! I highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jess, your overall satisfaction is always our top priority at Stevenson-Hendrick Mazda with Logan & Trey! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!
I brought my car in for service and had a very good
I brought my car in for service and had a very good experience. I was greeted as I got out of my car and kept updated on the progress via text and video. I was very satisfied and will continue to use Hendrickson for repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary Ann, thank you so much for taking your time to share - at Stevenson-Hendrick Mazda, you can always rely on Trey to hit replay on just that experience with quality videos & work ;) We look forward to welcoming you again soon in Service for a visit just as transparent!
Helpful, polite, came out to meet me immediately.
Helpful, polite, came out to meet me immediately. Finished service quickly, answered all questions. Extremely friendly and polite.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased to know your experience with Aidan is as quick as your Mazda drives:) We look forward to welcoming you again soon in Service!
Jack was great!
Jack was great! He helped us find a perfect car. He was extremely professional as well as friendly and nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vivian, we're so pleased to know your experience with Jack, TJ T., Logan. & Niko is as comfortably fun as your brand-new car drives :) We look forward to welcoming you again soon in Service for a visit just as friendly!
Top notch service department.
Top notch service department. Entire staff very thorough and keeps you up to date on your service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony & Richard, we're so pleased to know your experience with Natalia, Jared, Tracy, Trey, Kyle, Aidan, & Jeremiah is as top notch as your brand-new Mazda drives :) We look forward to seeing you both again soon in Service!
Professional and efficient!
Professional and efficient! The team works well to get what you need as quickly as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony, we're so pleased to know your experience with Royce, Tracy, Paul, & Sara is as efficient as your brand-new Mazda drives :) We look forward to welcoming you again soon in Service!
Highly Recommend for Your Mazda Purchase
I purchased a used vehicle from Stevenson Hendrick and also traded in my old vehicle. Alex was great to communicate with via email and in person. I had contacted a few dealerships, and some took the liberty to call my number over, over, and over again. Alex worked with me at my own pace and my own schedule to come in and inspect my vehicle and then helped me pick a Mazda to test-drive. As Alex C. wasn't available on the date I returned, Will Q. also worked with me on my test drive and final purchase. The process was smooth and easy, and the finance department worked with me as well with respect for my parameters and preferences. I also didn't have to spend eight hours or days on end at the dealership. I think the process took about three hours. I highly recommend Stevenson Hendrick for their personable staff and willingness to work with their customer for the long haul on their vehicle. My experience is that they don't just want to sell you one vehicle and be on your way; they want a satisfied customer who returns when it's time to replace or purchase another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cherie, thank you so much for taking your time to share such thorough feedback - at Stevenson-Hendrick Mazda, you can always rely on Will Q. & Alex C. to deliver an experience as timeless as your brand-new Mazda:) We look forward to welcoming you again soon in Service for a visit just as personable!
Came in with a volvo in mind from another place, Bryce
Came in with a volvo in mind from another place, Bryce worked witg me and showed me a car Iliked. Thanks Bryce.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tianna, at Stevenson-Hendrick Mazda, you can always rely on Bryce & Brian to have just that stellar experience in mind so you can drive home with a peace of mind :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!