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Stevenson Hendrick Mazda Wilmington

(1,320 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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Staff was knowledgeable and very helpful My service was

Staff was knowledgeable and very helpful My service was completed quickly. I was kept informed about what was going on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Judy, you can always rely on Tracy, Trey, Kyle, & Aidan to keep you in the loop so you can get back to safely doing them on the road ;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Royce, Tracy and Trey are my Hendricks family.

Royce, Tracy and Trey are my Hendricks family. Best service ever! I would Highly recommend for an easy car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tahra, from our family tree to yours, you can always rely on Royce, Tracy, Logan, & Trey to brach-out with just the best experience you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Courteous and helpful staff.

Courteous and helpful staff. I was treated very well and impressed by everyone that worked there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jan, we're so pleased to know your experience with Royce, Madison, & Brian is as impressive as your brand-new Mazda drives :) We look forward to welcoming you again soon in Service!

This dealership is amazing and has the best customer

This dealership is amazing and has the best customer service. Five Stars I was greeted and treated with the utmost respect and kindness. Nabil Al-Attas was patient and helpful. His expertise is top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Natesha & Jeremy, we're so pleased to know your experience with Nabil, Josh C., & Jared is the very best just like your brand-new truck! We look forward to seeing you again soon in Service!!!

Another Great day at Stevenson Hendrick Mazda

Moey was very friendly and it was quick service. I am pleased with the knowledge and courteous people at Stevenson Hendrick Mazda of Wilmington. Thank you for helping me find my truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris, we're so pleased to know your experience with Moey & Parker is as quick as your brand-new truck drives :) We look forward to welcoming you again soon in Service!

I received excellent service.

I received excellent service. Exceptional customer satisfaction and excellent quality service from excellent Mazda dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Winnie, we're so pleased to know your experience with Kyle & Trey is as excellent as your brand-new Mazda drives :) We look forward to welcoming you again soon in Service for a visit just as stellar!

The service are friendly and thorough but not pushy which

The service are friendly and thorough but not pushy which I appreciate. The wait was not unreasonable and the waiting area is comfortable. I had a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Julie, thank you so much for taking your time to share with us on behalf of Aidan, Trey, & Kyle - at Stevenson-Hendrick Mazda, the only push is on the cool features of your CX-5 ;) We look forward to welcoming you again soon in Service!

Service is always prompt and courteous.

Service is always prompt and courteous. Appointment and time needed for service is accurate. Pet friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Christine & Kenneth, just as we're 4-paw friendly, you can always look forward to just that helpful experience with TJ H., Brian, & Kyle so you can enjoy your 4-wheel drive :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Simply put.

Simply put... A Dang Good Pit Stop. Friendly, Personable & Smiling All the Way to the Finish Line. Thank You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Vanessa & Dan, from just that service pit stop & more, you can trust we'll never stop ensuring just that personable experience you deserve with Parker, Paul, Aidan, Kyle, & Trey at Stevenson-Hendrick Mazda :) We look forward to welcoming you again soon in Service!

Great car buying experience!

Great car buying experience. Amelia was very patient and kind and found us the right car at the right price. I highly recommend her for anyone looking for a Mazda. Joel H

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amber & Joel, thank you so much for taking your time to share on behalf of Amelia, Brian, & Parker - at Stevenson-Hendrick Mazda, it's no pain, all gain :) We look forward to welcoming you & your family again soon in Service!