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Stevenson Hendrick Mazda Wilmington

(1,320 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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TJ and the dealership were super knowledgeable.

TJ and the dealership were super knowledgeable. Made the whole process easy, explained everything, and answered any question we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Isabel & Lloyd, we're so pleased to know your experience with TJ H. & Brian is as smooth as your brand-new CX90 drives :) We look forward to welcoming you again soon in Service!

Bought my Mazda at another dealership, but you wouldn't

Bought my Mazda at another dealership, but you wouldn't know it by the service dept. attention that I received here. Very attentive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Celine, no matter where, you can always rely on Parker, Jared, & Trey for just that above & beyond experience you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

This was my first experience with the service department

This was my first experience with the service department and I was very pleased. They had their act together. From the moment I drove in until the car service was completed, the staff polite, professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Robert, from your first experience on, you can always rely on Royce, Tracy, Paul, & Aidan to ensure just that professional experience you deserve at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

You guys are the best.

You guys are the best. Customer service is number one. Very accommodating. Very professional, ftiendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Joanne, we're so pleased to know your experience with Will Q., Sara, & Tracy is as #1 your brand-new car :) We look forward to welcoming you again soon in Service!!

Took mine in for Regular Maintenance Check

Great staff, very friendly and were very helpful. Vehicle was thoroughly inspected

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Eli, just like your maintenance, you can trust that stellar experience is routine with Jared, Trey, & Aidan at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Friendly.

Friendly. We’re willing to negotiate to get me near the payment I wanted. Got everything done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

William, no matter how far, just that stellar experience is always near with Nabil & Logan at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Had trouble getting through the week before a holiday to

Had trouble getting through the week before a holiday to schedule an appointment but when i did get through,it was prompt and they were very courteous and done in a timely matter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Diane, we're so pleased to know your experience with Trey is as quick as your brand-new MX5 drives :) We look forward to welcoming you again soon in Service!

Firstly, Amelia was fast to greet us and super friendly!

Firstly, Amelia was fast to greet us and super friendly! She got right down to business asking what were were looking for and the second she heard CX9 she was quick to get the last one shown to us! Paul made all the financial part super easy to understand and got us through the paperwork quickly. On top of finding us the best deal he could! Madison was awesome at setting us up with all the new technology that we weren’t used to and invited us back if we had any further questions! By far one of the best car buying experiences we’ve ever encountered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Keileigh & Nick, you can always rely on Amelia, Paul, & Madison to get right down to business so you can make the right turn in your brand-new CX-9 ;) We really appreciate you taking your time to share such thorough feedback & look forward to welcoming your family again soon in Service!

Quick and efficient, waiting area waa comfortable,

Quick and efficient, waiting area waa comfortable, service person was very nice and attentative when we arrived.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Paul, we're so pleased to know your experience with Aidan is as quick & efficient as your Miata drives;) We look forward to welcoming you again soon in Service!

I had a wonderful experience buying a new car here!

I had a wonderful experience buying a new car here! I would absolutely recommend to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kayla, no matter what car you're looking for, you can always trust Sara & Brian to find just that wonderful experience you deserve at Stevenson-Hendrick Mazda :) We appreciate you taking your time to share & look forward to welcoming you again soon in Service!