Reviews
The best dealerships I've ever used.
Excellent buying experience. Everything went very smoothly. They were even gracious enough to pick me up at the airport, which wasn't expected but was definitely appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Logan, no matter your destination, you can always rely on Bryce, Sara, & Tracy to land you the best experience you can imagine :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!
We worked with Will Platts and he was amazing.
We worked with Will Platts and he was amazing. He helped find all of our needs and made us feel very comfortable and secure with our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rebekah, we're so pleased to know your experience with Logan & Josh C. makes you feel just as secure as you are in your brand-new car :) We look forward to welcoming you again soon in Service!
Great experience with Bryce
Very helpful team here. Bryce, Brian, and Paul made it very easy through out the process. They were easy to work with and expressed great professionalism!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ruth, we're so pleased to know your experience with Bryce, Sara, Brian, & Paul is as easy as your brand-new Mazda drives :) We look forward to welcoming you again soon in Service!
Great Experience!
I just a made a second new vehicle purchase from this dealership! Bryce is an outstanding representative for Stevenson Hendrick Mazda Wilmington! His detailed knowledge of the vehicles and his genuine concern for his customer’s satisfaction during the decision making process as well as the after purchase process was very much recognized and appreciated! Happy to do business with this company… again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Aly, at Stevenson-Hendrick Mazda, you can always rely on Bryce, Alex C., Paul, Tracy, Kyle, & Aidan to take care of every last detail from your car to process :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!!!
Great service.
Great service. Friendly. Honest. Will take my vehicles back to them every chance I get. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David, every time you come back, you can always rely on Tracy & Kyle to go forward with just that stellar experience you deserve :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!
My service rep Kyle was amazing.
My service rep Kyle was amazing. He worked diligently to resolve an issue I’ve been experiencing with my driver seat back heating up when A/C is on. He even called on Madison their Marketing rep to enlist her help in solving this puzzle. Sadly it was not resolved. On another note Kyle told me about an oil change special that was an excellent deal I was able to take advantage of. Kyle is a superb service representative for Stephenson Hendrix Mazda. He was extremely thorough, kept me informed every step of the way. I was definitely in competent hands.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pat, wow, thank you so much for taking your time to share such thorough feedback - you can always rely on Madison & Kyle to help you every step of the way to make your day at Stevenson-Hendrick Mazda:) We look forward to welcoming you again soon in Service!
Always ahead of quoted time of repair.
Always ahead of quoted time of repair. Willing to answer any and all questions that you may have
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, at Stevenson-Hendrick Mazda, you never have to question you'll receive just that timeless experience you deserve with Trey! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!
First time mazda buyer and I had a wonderful experience
First time mazda buyer and I had a wonderful experience with Natalia she got me the deal I was looking for on a 2021 Mazda CX-30!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anna, although it's your first time, you can always trust just that wonderful experience lasts a lifetime with Natalia & Tracy at Stevenson-Hendrick Mazda! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!
Had a great experience getting my car serviced.
Had a great experience getting my car serviced. Needed it done quickly and this Mazda service dept was great. Work was done expertly and efficiently. I was very happy with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary, we're so pleased to know your experience with Kyle is as quick as your brand-new Mazda Drives :) We look forward to welcoming you again soon in Service for a visit just as expertly!
Professional and courteous staff.
Professional and courteous staff. Kept well informed on work progress. Comfortable waiting area. Quality service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patricia, you can always rely on Trey & Aidan to keep you in the loop of communication so you can do loops safely back on the road:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!