Reviews
Honest, good prices, no hard sell at all.
Honest, good prices, no hard sell at all. They were very patient with particular situation and got me into my “new” car as soon as possible. Very very helpful and genuinely nice people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're glad to hear our team at Germain Subaru of Columbus could assist with patience and honesty. Enjoy the ride!
Aaron was very helpful and professional.
Aaron was very helpful and professional. We appreciated his manner and willingness to represent our needs to Management.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave, we're glad to hear Aaron provided such helpful and professional service at Germain Subaru of Columbus. Thanks for sharing your experience!
My wait time for service was shorter than expected!
My wait time for service was shorter than expected! Aaron and the techs added some time to my day!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jessica! Thanks for this positive review of your experience with Aaron at Germain Subaru of Columbus. Our team works hard to provide efficient and excellent services!
Took my car in for diagnosis.
Took my car in for diagnosis. Gave me an estimate for over $5K to replace 4 bulbs, 3 wheel bearings and a torn boot.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We aim to provide fair pricing and accurate assessments, and I'm sorry if you were left feeling otherwise. I'd be happy to discuss our rates and clear up any concerns - please reach out anytime. Thank you, Kody King, Service Manager | 614-347-6450 | kking@germain.com
This is a big dealership with a small not crowded wait
This is a big dealership with a small not crowded wait your turn personal feeling.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, DJ! The Germain Subaru of Columbus team is grateful to have earned your business.
I’m 73 years old.
I’m 73 years old. My experience with Germain Subaru was, by far, the best experience I have ever had with a car dealership! By far!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tom, we're delighted to hear that your experience with Germain Subaru of Columbus was the best you've ever had! Thank you for sharing this wonderful feedback. Enjoy your new ride!
Very pleasant people to work with.
Very pleasant people to work with. I have always been happy with the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal Germain Subaru of Columbus customer! We are proud to offer you five-star service. We'll keep up the great work!
Germain is great.
Germain is great. Third car I have purchased there. David Steel was great to work with. Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, thanks for your continued support and kind words about Germain Subaru of Columbus! We're glad David provided you with great service once again. Enjoy your new car!
They were willing to work with me on putting a deal
They were willing to work with me on putting a deal together that was good fir both of us
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Evelyn, thank you for reviewing Germain Subaru of Columbus! We hope to see you again down the road!
Always treated supper great by anyone we see.
Always treated supper great by anyone we see. Clayton came out and greeted me and service writer was very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad to hear Clayton and our team at Germain Subaru of Columbus provided excellent service. We appreciate your support!