Reviews
Leo & the team at Germaine go above & beyond.
Leo & the team at Germaine go above & beyond. They've helped myself & all my daughters find the perfect cars for us!! Leo made the experience incredibly simple for all of us & he's now like family!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Huber, it's wonderful to hear that Leo and the Germain Subaru of Columbus team have become like family through their exceptional service. We're delighted they could help you and your daughters find the perfect cars! Thank you for sharing this fantastic feedback!
Aaron was awesome to work with, very courteous and
Aaron was awesome to work with, very courteous and patient with us while we decided on our purchase. Everyone we dealt with was also very friendly and made purchasing process easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nicole, we're delighted to hear that Aaron and the team at Germain Subaru of Columbus made your purchasing process smooth and enjoyable. Thank you for sharing your experience with us!
Emma was very helpful and professional.
Emma was very helpful and professional. I have always had an excellent experience at Germain Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian, we're delighted to hear that Emma provided you with such helpful and professional service at Germain Subaru of Columbus. Thank you for your continued support!
Chad and all the desk service technicians are always so
Chad and all the desk service technicians are always so friendly, courteous and professional! I really like everything about this Subaru dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dominick, we're delighted to hear that Chad and our service team at Germain Subaru of Columbus provided you with such a positive experience. Thanks for the great feedback!
Clay, Matthew Yelling, and entire staff super
Clay, Matthew Yelling, and entire staff super professional, helpful, and sweet! Made this super easy for me and no one was pushy! I will refer everyone here! Best car purchase expierence I’ve ever had by far! Thank you so much.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tricia, we're delighted to hear that Clay, Matthew, and the team made your experience at Germain Subaru of Columbus so positive. Thanks for recommending us! Enjoy your new car!
Amazing experience with zero pressure.
Amazing experience with zero pressure. Both Clay and Matthew were very nice and professional to work with. The whole staff was incredible. I will be referring everyone to you guys! Thank you for such a fun and easy visit!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TriciaLynn, we're delighted to hear that Clay and Matthew made your visit enjoyable at Germain Subaru of Columbus. Thanks for the referrals and kind words!
Really friendly, no high pressure, Aaron was the best
Really friendly, no high pressure, Aaron was the best salesman I've ever worked with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting Germain Subaru of Columbus with your business! Our team wishes you happy miles ahead.
This is second time I was in service.
This is second time I was in service. First time the guys working were very laid back. They were to call me when part came in but didn’t. This time the service guy was very helpful and followed up with me. I didn’t catch his name he was a black man. Full of energy and did his job well
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Germain Subaru of Columbus. We're glad to hear that our team member provided helpful and energetic service during your recent visit. We'll work on improving communication regarding parts in the future!
Service advisor James Perrin at Germain Subaru Auto Mall
Service advisor James Perrin at Germain Subaru Auto Mall was very helpful and professional. He kept me updated on my cars ongoing investigation on what was the cause of my cars issue. I really appreciated the patients of James and the dealership showed on the long investigation it took to find the problem with my car. My car seems to be working fine now. Very professional service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear that James and the Germain Subaru of Columbus team provided professional service and kept you well-informed. If you need anything else down the road, just let us know!
Aaron at Germain Subaru was super helpful, very
Aaron at Germain Subaru was super helpful, very professional and very kind. This world could use more Aarons!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're delighted to hear that Aaron provided such excellent service at Germain Subaru of Columbus.