Reviews
Excellent service all around.
Excellent service all around. Wait time is appropriate. Will arrange ride home if necessary. Comfortable waiting room.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Germain Subaru of Columbus! We're glad to hear that our service met your expectations and that you found the waiting room comfortable. We look forward to serving you again in the future!
Leo was great to work with.
Leo was great to work with. He got us in the car we wanted at a great price. No pressure and he was very helpful and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we're delighted to hear that Leo provided you with a helpful and professional experience at Germain Subaru of Columbus. Thanks for sharing your positive feedback!
Staff was great,thank you for getting my car ready for
Staff was great,thank you for getting my car ready for cold weather thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Morgan, it was our pleasure to assist you. Thank you from all of us here at Germain Subaru of Columbus!
Phil was very knowledgeable and friendly!
Phil was very knowledgeable and friendly! No pressure at all! He answered all my questions and located the specific car I want!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Phil provided a knowledgeable and pressure-free experience at Germain Subaru of Columbus! Thank you for sharing your positive feedback, and enjoy your new car!
Leo & the team at Germaine go above & beyond.
Leo & the team at Germaine go above & beyond. They've helped myself & all my daughters find the perfect cars for us!! Leo made the experience incredibly simple for all of us & he's now like family!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Huber, it's wonderful to hear that Leo and the Germain Subaru of Columbus team have become like family through their exceptional service. We're delighted they could help you and your daughters find the perfect cars! Thank you for sharing this fantastic feedback!
Aaron was awesome to work with, very courteous and
Aaron was awesome to work with, very courteous and patient with us while we decided on our purchase. Everyone we dealt with was also very friendly and made purchasing process easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nicole, we're delighted to hear that Aaron and the team at Germain Subaru of Columbus made your purchasing process smooth and enjoyable. Thank you for sharing your experience with us!
Emma was very helpful and professional.
Emma was very helpful and professional. I have always had an excellent experience at Germain Subaru!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian, we're delighted to hear that Emma provided you with such helpful and professional service at Germain Subaru of Columbus. Thank you for your continued support!
Chad and all the desk service technicians are always so
Chad and all the desk service technicians are always so friendly, courteous and professional! I really like everything about this Subaru dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dominick, we're delighted to hear that Chad and our service team at Germain Subaru of Columbus provided you with such a positive experience. Thanks for the great feedback!
Clay, Matthew Yelling, and entire staff super
Clay, Matthew Yelling, and entire staff super professional, helpful, and sweet! Made this super easy for me and no one was pushy! I will refer everyone here! Best car purchase expierence I’ve ever had by far! Thank you so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tricia, we're delighted to hear that Clay, Matthew, and the team made your experience at Germain Subaru of Columbus so positive. Thanks for recommending us! Enjoy your new car!
Amazing experience with zero pressure.
Amazing experience with zero pressure. Both Clay and Matthew were very nice and professional to work with. The whole staff was incredible. I will be referring everyone to you guys! Thank you for such a fun and easy visit!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TriciaLynn, we're delighted to hear that Clay and Matthew made your visit enjoyable at Germain Subaru of Columbus. Thanks for the referrals and kind words!