Reviews
They were very professional and efficient .
They were very professional and efficient . They explained the needed services, provided estimates, performed the services and had me on my way within a reasonable time frame.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Penny, we're glad to hear that our team at Germain Subaru of Columbus provided you with professional and efficient service. Thanks for sharing your experience!
Came in for service not expecting to buy a car.
Came in for service not expecting to buy a car. My salesperson, David, was great. Offered a test drive and a no pressure approach. Quick financing process and was offered the best trade-in value I could have even expected for my trade (even more than I expected). Was very happy with the overall experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know you had a great experience with David and our team at Germain Subaru of Columbus. It's wonderful that we could provide a no-pressure approach, a quick financing process, and an excellent trade-in value. Thanks for sharing your feedback - enjoy the ride!
Service is way too expensive for my budget!
Service is way too expensive for my budget! I need only absolutely safety items done!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
David, we strive to offer competitive prices, so we apologize if you felt the cost of our services was out of reach. Your feedback is appreciated and if you need anything else, the Germain Subaru of Columbus team is here to help!
Kudo's to Lorrie for her follow up on my missing
Kudo's to Lorrie for her follow up on my missing accessories. Thanks, Chris. Good job by all!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that Lorrie and Chris ensured you had everything you needed! Thanks for stopping in and leaving Germain Subaru of Columbus a review.
Had a problem with a Thermocoupler on my 2020 Subaru
Had a problem with a Thermocoupler on my 2020 Subaru Outback. James got it taken care of for me with no charge to myself. Very appreciative of the job he did.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to know that James was able to resolve your issue efficiently and at no cost. We're always here for you at Germain Subaru of Columbus!
Michael and the whole team were quick and courteous.
Michael and the whole team were quick and courteous. The process was smooth and painless. They did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, we're glad to know Michael and our team at Germain Subaru of Columbus made your experience smooth and easygoing. Thanks for the positive feedback!
Great service today at Germain Subaru, we had new brakes
Great service today at Germain Subaru, we had new brakes and rotors installed. They have a great waiting area and staff is friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heidi, we're glad to know you had a great experience at Germain Subaru of Columbus. We strive for excellent service and friendly staff! Thanks for your feedback.
Dionysis was great as always, I wouldn’t take my car
Dionysis was great as always, I wouldn’t take my car anywhere else to get serviced!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Pat! Thank you for sharing a positive review of Dionysis and Germain Subaru of Columbus. Drive safely until we see you again!
Everyone was helpful, kind and informed.
Everyone was helpful, kind and informed. I never felt pressured and they all wanted to listen to what I needed in a car. I would highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a positive experience with our team at Germain Subaru of Columbus. We always aim to listen and meet the needs of our customers without any pressure. Thanks for recommending us!
Excellent service excellent attention she is very nice
Excellent service excellent attention she is very nice she said 45 minutes not passed of 45 min
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing Germain Subaru of Columbus. We are glad to hear that our team provided efficient service!