Reviews
Haven't been to this dealership.
Haven't been to this dealership. When I try to go meet for a test drive, the vehicle has been sold although it is showing still available in your ad.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Maddie, I apologize for the confusion regarding vehicle availability. We make every effort to keep our online inventory up to date. All sold cars are removed from our online inventory at the end of every day, if not sooner. With us pricing our cars as aggressively as we do, they move quickly. If there is a certain vehicle you are interested in, please let us know, and we'd be happy to keep an eye out for you. Thank you, Richard Montgomery, General Manager | 614-347-6452 | rmontgomery@germain.com
Service on my WRX was quick and excellent as always.
Service on my WRX was quick and excellent as always. Purchased the car new in 2017 and only have it serviced there. Chad is Great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chris, it's great to know that you've had consistently excellent service with us at Germain Subaru of Columbus. We'll pass your compliments on to Chad! Thanks for sticking with us since 2017.
I worked with Sales manager Clayton Hill and Jamal.
I worked with Sales manager Clayton Hill and Jamal. I was treated like family! I would recommend this dealership and these two guys to anyone that wants a great deal and treated very well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Clayton and Jamal made you feel like part of the family at Germain Subaru of Columbus! Thanks for recommending us, we appreciate your support.
I have been dealing with this company every since they
I have been dealing with this company every since they took over after Hatfield's sold it.. I also previously dealt with them with another automobile in the past.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Judy, it's great to know you've had positive experiences with us at Germain Subaru of Columbus over the years. We appreciate your continued support!
Nick and his co workers went the extra mile to help me
Nick and his co workers went the extra mile to help me replace my totaled car. It was clear that they actually cared about helping and not just selling a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chad, we're so glad to know that Nick and our team at Germain Subaru of Columbus were able to assist you during such a challenging time. We appreciate your kind words and are here for any future needs!
Nicholas , Larry, Matt and Rich went above and beyond to
Nicholas , Larry, Matt and Rich went above and beyond to help me replace my totaled Subaru with one just like it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chad, it's great to know that Nicholas, Larry, Matt, and Rich were able to assist you in finding a replacement for your Subaru at Germain Subaru of Columbus. We're here if you need anything else!
The staff was very friendly and knowledgeable about their
The staff was very friendly and knowledgeable about their cars for sale. They were not too pushy about making a sale. When I had a issue they went out of their way to make it right.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, it's great to know that our team at Germain Subaru of Columbus was able to provide you with a positive experience. We always aim for customer satisfaction and we're glad we could resolve your issue. Thanks for the review!
Excellent experience both in sales and in financing.
Excellent experience both in sales and in financing. Exceeded my expectations in every way. Very knowledgeable of all models and the various offerings. Followed up on all requests very quickly. Would definitely recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that our team at Germain Subaru of Columbus exceeded your expectations and provided you with a great experience. We appreciate the recommendation, thank you for choosing us!
Waited briefly then was told a thermostat was needed.
Waited briefly then was told a thermostat was needed. Once completed my heat was back on. Nice work !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Craig, we're glad to know our team at Germain Subaru of Columbus was able to get your heat back up and running quickly. Thanks for the positive feedback!
Chad was professional and knowledgeable.
Chad was professional and knowledgeable. He was prompt in informing me of my cars situation. I knew my car was in good hands after talking to him. Subaru should be proud to have this man as an employee!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pat, we're so glad to know that Chad provided you with such a professional and informative experience at Germain Subaru of Columbus. We appreciate your kind words!