Reviews
Clay was great!
Clay was great! Very responsive and helpful in getting my 2020 Kia Sportage ready for me. Process was easy and quick. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hannah, we're delighted to hear that Clay provided you with such a smooth and efficient experience at Germain Subaru of Columbus. Thank you for the recommendation!
Found a 2023 Nissan Pathfinder on this site.
Found a 2023 Nissan Pathfinder on this site. Drove to Germain Subaru to look at it 11/15/2024. Had several text messages with the sales guy Leo. Today, Tuesday 11/19/2024 I had a text from Leo thinking we could close on this car but he had to talk with his manager. Three hours later I hadn’t heard anything so I called the sales manager only to find out they moved the car to another lot. I called that lot Germain Nissan only to find out they jacked the price up $5000. Very shady way of doing business.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lonnie, I'm sorry to hear about your experience with the vehicle pricing and communication. This isn't how we aim to conduct business, and I understand your frustration. Please reach out so we can discuss this further and try to make things right for you. Thank you, Richard Montgomery, General Manager | 614-347-6452 | rmontgomery@germain.com
Very polite and knowledgeable sellers, they helped us a
Very polite and knowledgeable sellers, they helped us a lot to make a decision about our new car and made it affordable for us. The whole process was really transparent. They took time to explain everything and answer all of our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Germain Subaru of Columbus! We're delighted to hear that our team provided helpful and transparent service, making the car-buying process smooth and affordable. Enjoy your new vehicle!
Service department reps are always pleasant and
Service department reps are always pleasant and accommodating. Checking in and out moves quickly and the waiting room is comfortable and always has coffee and free WiFi.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marcia, we're delighted to hear that our service department at Germain Subaru of Columbus has been accommodating and efficient for you. Thank you for highlighting the amenities we offer; it's great knowing they enhance your experience!
Aaron did a great job.
Aaron did a great job. Awesome customer service. He was knowledgeable and friendly, and made the experience a pleasant one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Aaron provided awesome customer service and made your experience at Germain Subaru of Columbus a pleasant one. Thank you for sharing this feedback!
Aaron was polite,friendly,and efficient.
Aaron was polite,friendly,and efficient. The job was handled in the timely manner that was promised. They even did a nice job washing it. I always recommend Germane Subaru. Thanks to all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we're delighted to hear that Aaron and the team at Germain Subaru of Columbus provided such a positive experience. Thank you for recommending us, and we look forward to serving you again in the future!
Excellent service all around.
Excellent service all around. Wait time is appropriate. Will arrange ride home if necessary. Comfortable waiting room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Germain Subaru of Columbus! We're glad to hear that our service met your expectations and that you found the waiting room comfortable. We look forward to serving you again in the future!
Leo was great to work with.
Leo was great to work with. He got us in the car we wanted at a great price. No pressure and he was very helpful and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we're delighted to hear that Leo provided you with a helpful and professional experience at Germain Subaru of Columbus. Thanks for sharing your positive feedback!
Staff was great,thank you for getting my car ready for
Staff was great,thank you for getting my car ready for cold weather thank you
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Morgan, it was our pleasure to assist you. Thank you from all of us here at Germain Subaru of Columbus!
Phil was very knowledgeable and friendly!
Phil was very knowledgeable and friendly! No pressure at all! He answered all my questions and located the specific car I want!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Phil provided a knowledgeable and pressure-free experience at Germain Subaru of Columbus! Thank you for sharing your positive feedback, and enjoy your new car!