Skip to main content

West Hills Mazda

(300 reviews)

Reviews

(300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Nicholas provided good customer service when I had my oil

Nicholas provided good customer service when I had my oil change. He was just by himself working that day, yet he took care of the customers expertly. He was very professional and answered all my questions patiently which is why I’m returning to Bremerton Mazda Service Center again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ron, we're delighted to hear that Nicholas provided you with excellent service at West Hills Mazda. Your satisfaction is our priority, and we look forward to welcoming you back for future visits!

Accurate report and details from the mechanic including

Accurate report and details from the mechanic including videos and recommendations. Nicholas was very informative and has great customer experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Joer, we're delighted to hear that Nicholas provided you with such informative service at West Hills Mazda. Thanks for sharing your experience!

Well run, solid operation.

Well run, solid operation. Great service in all departments. Easy and pleasant to work with too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Reviews like this one make our day, Lewis! Thanks from the West Hills Mazda team.

If you are considering buying a new or used Mazda, or any

If you are considering buying a new or used Mazda, or any car at the dealership, go see Bryan. He took the time to find the right car I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Steve, we're delighted to hear that Bryan helped you find the perfect car at West Hills Mazda. Thank you for choosing us and sharing your experience!

Excellent customer service and my vehicle was done as

Excellent customer service and my vehicle was done as stated by the service rep. Great work West Hills Mazda!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that our team at West Hills Mazda provided excellent customer service and met your expectations. We appreciate your support!

From service, appraisal, sales, and finance, each Team

From service, appraisal, sales, and finance, each Team member exhibited professionalism, friendliness, and understanding of my needs as a customer. Each member of the West Hills team has exhibited exceptional knowledge, skills, communication, and work above and beyond to meet my needs. I will continue to be a loyal customer. Thanks to Justin, Akaysha, Matt, and Magdy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're delighted to hear that our team at West Hills Mazda provided you with such a positive experience! It's wonderful knowing their professionalism and dedication made an impact. We look forward to continuing business with you in the future!

Everytime I've come here, whether it's busy or not, they

Everytime I've come here, whether it's busy or not, they value my time and explain everything about what they are doing with my vehicle. I'm glad I traded my old car in for a Mazda and I'll be a customer for years to come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you feel valued and informed during your visits at West Hills Mazda. Thank you for choosing us and we look forward to serving you for many years ahead!

David was great.

David was great. Very professional and attentive. Would recommend getting serviced by him in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Anony, thank you for recommending David and our team at West Hills Mazda! We're glad to hear he provided attentive service. We look forward to seeing you again in the future!

Very helpful.

Very helpful. Great selection and service. Thank you for all your help in finding my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Amber, this review means a lot to us! Thank you for choosing West Hills Mazda.

My visit today went very well.

My visit today went very well. Got my car serviced and I was notified by the service person as they did the service was being done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear your service visit went smoothly at West Hills Mazda! Keeping you informed throughout the process is important to us. Thanks for choosing our team for your car's needs!