Reviews
Service department was great and Brian was helpful and
Service department was great and Brian was helpful and wonderful could not have asked for more
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to see that Brian and the team took care of all of your service needs. It was our pleasure to assist you here at West Hills Mazda!
Brian in the service department was very friendly and
Brian in the service department was very friendly and knowledgeable. Every person I encountered during my visit was professional and concerned for my well-being.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hey there, Ben! It's great to know that Brian and the rest of our team at West Hills Mazda were able to provide you with such a positive experience. We're always here for your automotive needs. Safe travels!
Cole in the service department was quick, friendly and
Cole in the service department was quick, friendly and helpful. He thoroughly explained my options and listened to my concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that Cole from our service department at West Hills Mazda was able to assist you efficiently and attentively. Thanks for sharing your experience!
Fantastic!
Everyone met your mission statement and more! Great deal overall. Everyone was very knowledgeable and helpful. Neat! Best car I’ve ever owned. Wow. Wow!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jerome, we're delighted to know you had a great experience at West Hills Mazda and that our team lived up to your expectations. Enjoy the best car you've ever owned!
Good service
Cole was very friendly and helpful. It made for a good experience at the dealership. I will come back for future services because of him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, we're delighted to know that Cole provided you with a friendly and helpful experience at West Hills Mazda. We look forward to seeing you for your future services!
Mazda dealership, Bremerton WA
Cole, was easy to work with, listened to my concerns, he talked to the technician and got right back to me on all the issues, immediately, he made all the repairs happen. Thankyou Cole !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ginger, it's great to know that Cole was able to address your concerns promptly and effectively at West Hills Mazda. We appreciate the positive feedback and are here for anything else you may need!
They made us very comfortable while we waited for our car
They made us very comfortable while we waited for our car with free tea coupons and finished in a timely manner. We loved the free car wash coupons!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Judy, we're glad to know you enjoyed the amenities at West Hills Mazda while waiting for your car. We hope those free tea and car wash coupons added a little extra joy to your day!
First-Class Service; Great Communication
Brian was great! Probably the most helpful, best-communicating service rep I’ve ever worked with. And the techs did the work to perfection. I’ll be back next time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, we're so glad Brian and our tech team at West Hills Mazda provided you with top-notch service. We appreciate the loyalty and look forward to seeing you next time! Thanks so much!
Always Solid
Been having my Mazda 3 serviced here since buying it in 2019. Always solid service and the cars been well taken care of. Also appreciate how they’ve been upgrading the service process by adding email/text summaries and updates. Makes recommendations easy to remember. Video overviews of the inspection are also a nice touch. Brian in the service department was fantastic. First time working with him and he took time to explain the purpose of some recent recommendations. Concise and handled a rush very well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to know that you've been satisfied with our service and appreciate the upgrades we've made for better communication, Noah! It's great to see Brian from our West Hills Mazda team were able to assist you effectively. Thanks for your review — it means a lot!
I always have a great experience at West Hills!
I always have a great experience at West Hills! The team are always professional and friendly, and they take excellent care of my cars!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know you've consistently had great experiences with us at West Hills Mazda! Our team always aims for professionalism and friendliness. Thanks for trusting us with your cars—we appreciate it!