West Hills Mazda

Reviews

4.8
(156 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Very friendly, knowledgeable and personable. Best...

Very friendly, knowledgeable and personable. Best experience buying a new vehicle by far. No pressure and was shown alternatives to better fit our family and budget!

Dealer response

Thank you for the fantastic feedback!

5.0

The finance specialist Lucas and Josh, and the car...

The finance specialist Lucas and Josh, and the car specialist Noaha was amazing with helping me find a new car. Excellent! Thank you for everything!

Dealer response

We appreciate you and your feedback, Mary. We hope to see you again.

4.8

Lucas and Jose did a great job working with us through...

Lucas and Jose did a great job working with us through the lease of our new Cx 9. They were helpful, flexible and friendly without being pushy.

Dealer response

Thank you for taking the time to review your car buying experience. We are glad to hear you found us to be helpful, flexible, and friendly.

5.0

Absolutely great team there at West-Hills Ford. Julia...

Absolutely great team there at West-Hills Ford. Julia from internet sales is a gem and really did her part in getting me through the doors. Hailie was extremely accommodating and very knowledgeable. She talked me off the cliff a few times when I was ready to back away from the deal and was very good with my children. Thank you West Hills Ford

Dealer response

Thank you for the incredible review of your car buying experience. We hope to see you again.

5.0

Brian was the perfect salesperson for us. On initial...

Brian was the perfect salesperson for us. On initial contact, he was disarming and pleasant. Buying a car is not our most favorite activity. He asked the right questions and listened. He listened very well. On the test drive, the information he shared about Mazda and the car we had chosen, was information that was important to us. The depth of his product knowledge was deep and helpful. During negotiations, he was quick to diffuse the tension. I’d recommend him to friends.

Dealer response

We appreciate your review and recommendation! We hope to see you again!

5.0

Brian was great. No pressure. Knowledgeable. Ryan, in...

Brian was great. No pressure. Knowledgeable. Ryan, in the finance department was also a delight. We highly recommend West Hills Mazda to anyone in the martlet for a new vehicle.

Dealer response

Thank you for the review and recommendation! We are glad to hear you found us to be knowledgeable and pressure-free!

5.0

I’m finally able to get a car I can depend on. The price...

I’m finally able to get a car I can depend on. The price was affordable and I was able to get a good deal on a used/ “pre certified” car.

Dealer response

Thank you for the incredible feedback!

4.2

My vehicle search was complicated to say the least. Brice...

My vehicle search was complicated to say the least. Brice was tenacious in his efforts to find exactly what I was looking for in a car. Throughout the entire project he was courteous, fair, attentive and knowledgeable. I recommend him for all your car buying needs. I also would like to mention Chad Bass. He was very helpful concluding the purchase.

Dealer response

Thank you for the wonderful review and recommendation! We hope to see you again!

5.0

Daniel was a great salesman and very honest. The...

Daniel was a great salesman and very honest. The dealership went completely out of their way to get me the car I wanted even if it meant driving down to Oregon to get it. Would highly recommend this dealership to anybody looking to buy a new or used car. Chad also helped with finding the vehicle and cared to listen about what I was looking for.

Dealer response

Thank you for the kind review and recommendation, Jaykob!

4.8

John and Hailey were great! Very helpful and patient in...

John and Hailey were great! Very helpful and patient in helping us purchase our Ford truck. Thank you very much for you assistance John and Hailey!

Dealer response

Thank you for the kind review!