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West Hills Mazda

(301 reviews)

Reviews

(301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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EASY NO HARD SELL!

I have bought 5 new cars in my lifetime. This dealership BY FAR was the easiest, non hard sell dealership I have ever dealt with!. Very comfortable and easy to do business with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bob, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the West Hills Mazda team. Drive safely, and we hope to see you back again down the road!

Jaden was amazing.

Jaden was amazing. We did not feel pressured by him to buy our truck. He was very knowledgeable and made the whole process of buying very smooth. Everyone we worked with was amazing and we would definitely do business here again and refer family and friends to West Hills.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Meghan, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Jaden and the West Hills Mazda team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

Very happy with my experience.

Very happy with my experience. Everyone was really nice and very helpful, helped me get the car I really wanted. Good communication throughout the entire process too. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the West Hills Mazda team. Drive safely, and we hope to see you back again down the road!

Working with Jaden was a good experience.

Working with Jaden was a good experience. Financing and paperwork was easy. Really like my new truck

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Jaden and the West Hills Mazda team. Drive safely, and we hope to see you back again down the road!

West Hills Mazda 👍👍👍

Get in touch with Noah at West Hills Mazada. He’s easy going, honest, great to work with, and extremely knowledgeable on the Mazada models available. Get in touch with Noah at West Hills Mazada. He’s easy going, honest, great to work with, and extremely knowledgeable on all of the Mazada models available. We selected a new Mazada CX5 over the Toyota RAV after several test drives and lots of research. Mazada quality, design, trim, performance, available options, and pricing cannot be beat in my humble opinion. Simply an amazing car. Our car buying experience was great thanks to Noah. His dedication and professionalism provided us with a stress free buying experience. Noah went above and beyond any of our expectations to make sure that everything was taken care of during our visits and after the sale. I highly recommend Noah and West Hills Mazada. If your looking for a new car in this class, check out the CX5. Amazing car and value that cannot be beat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dale–We are so glad you chose to swing by and leave us this great review! Noah will be elated to hear you appreciated his straightforward and thorough customer service. Thank you for trusting West Hills Mazda, and enjoy your new Mazda CX-5!

Very nice experience.

Very nice experience. Second vehicle bought here. Will recommend again to people.good job. Except for financial person was not that informative

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you again, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Scott Helm shelm@haselwood.com (360) 616-3279

Fantastic dealership, Jaden Gragg was the best car

Fantastic dealership, Jaden Gragg was the best car salesmen I have ever had. Such a professional and knowledgeable guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your wonderful review! We are thrilled that Jaden had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing West Hills Mazda! Scott Helm shelm@haselwood.com (360) 616-3279

Literally saved my life and my job by helping me get this

Literally saved my life and my job by helping me get this car today. I can't thank you enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Scott Helm shelm@haselwood.com (360) 616-3279

Helpful and professional staff that resulted in a

Helpful and professional staff that resulted in a pleasant interaction overall. The process of buying did take about 2.5 hours for paperwork and financing, so if that process could expedite that would be great. Otherwise, normal but nice interactions at a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at West Hills Mazda are glad to have you as a customer. Scott Helm shelm@haselwood.com (360) 616-3279

Found me just the right car when a new one was not

Found me just the right car when a new one was not available love love love it! Used instead of new but low low mileage and everything I wanted and much much more. Thank you all for helping us get into our new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing West Hills Mazda. Scott Helm shelm@haselwood.com (360) 616-3279