West Hills Mazda

Reviews

4.8
(168 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Daniel was a great salesman and very honest. The...

Daniel was a great salesman and very honest. The dealership went completely out of their way to get me the car I wanted even if it meant driving down to Oregon to get it. Would highly recommend this dealership to anybody looking to buy a new or used car. Chad also helped with finding the vehicle and cared to listen about what I was looking for.

Dealer response

Thank you for the kind review and recommendation, Jaykob!

4.8

John and Hailey were great! Very helpful and patient in...

John and Hailey were great! Very helpful and patient in helping us purchase our Ford truck. Thank you very much for you assistance John and Hailey!

Dealer response

Thank you for the kind review!

4.8

Everyone at West Hills Mazda was very gracious to my...

Everyone at West Hills Mazda was very gracious to my husband and I. I felt very comfortable from the very beginning and quite a few times a good laugh also. Very much appreciated Daniel’s expertise on the CX-30. Also, for as many hours as Daniel and Ryan spend working every day, they never stopped being kind and respectful to us. I’d go more than 5 stars if I could. Moira McDonough and Woodie (Jesse) Campbell

Dealer response

Thank you, Moira, for the amazing review! We are glad we could make you feel comfortable during your car buying experience!

4.8

Nice service and good deals. It took a good amount of...

Nice service and good deals. It took a good amount of time and paper signing to get it done, but that's how things work, and I'm pleased with their service.

Dealer response

Thank you for the kind review!

3.0

I would refer magdy and hailie Hughes. They were amazing....

I would refer magdy and hailie Hughes. They were amazing. Had many issues getting a vehicle, however hailie and magdy were truly amazing. Of you ever want a car go see hailie.

Dealer response

We are sorry that you had some issues getting into a vehicle but are glad that it worked out in the end. We hope to have the opportunity to help you again.

5.0

Daniel Clarke immediately started to work on my need to...

Daniel Clarke immediately started to work on my need to purchase a small SUV. I told him I wanted to compare the Mazda Toyota and Honda. We talked about what I must have in my new vehicle. The next day he had all three sitting in the Mazda lot side by side so I could compare each vehicle. After test driving I easily made my selection: a Mazda CX5. I absolutely live the vehicle.

Dealer response

Thank you for the wonderful feedback! We are glad that you are pleased with your experience with us!

4.6

Johnathan was very informative, patient, helpful and...

Johnathan was very informative, patient, helpful and accomodating which we appreciate. He went above and beyond what most salesmen would normally do. We were impressed!

Dealer response

Thank you for reviewing your experience with us! We are glad to hear that you were impressed!

5.0

Hailie Hughes was awsome,very nice , easy to talk too,...

Hailie Hughes was awsome,very nice , easy to talk too, Chad Bass took the edge off and made it very easy for a 1st time buyer,

Dealer response

Thank you for the kind feedback!

5.0

It was a pleasure having Justin assist me with my...

It was a pleasure having Justin assist me with my purchase. I have full comfort in the process from looking for the right car and giving the right options for me, to settling the deal. I had no hesitations on working with them, they have a friendly environment in the dealership

Dealer response

Thank you, Nicko, for the incredible review of your car buying experience!

1.0

My car was left at the dealership for nine days to...

My car was left at the dealership for nine days to replace an EGR Valve. Mr Cameron promised to call me on the ninth day to give me an update. No call was received. My car still awaits repair and I have no idea when the work will be accomplished. This will be my last business transaction with West Hills Mazda

Dealer response

We apologize for leaving you feeling dissatisfied with your experience with us, Mark. Our General Manager has been notified of this and should be reaching out to you in hopes of moving your experience in a more positive direction. We are sorry for any inconvenience or stress that we may have caused and look forward to working together towards a solution.