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West Hills Mazda

(300 reviews)

Reviews

(300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This experience as a whole was the most phenomenal!

This experience as a whole was the most phenomenal! All the way from the first phone call just to ask a couple of questions that immediately turned into me KNOWING I wanted to work with West Hills Mazda and their team! A huge and gracious thank you to Chad Bass, Jaden, Malachi and Michael Reese!! I traveled from Alaska because I knew this is who I wanted to work with and buy my new car from! You guys truly made a dream come true. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business, Rheanna, and look forward to your next visit. Scott Helm shelm@haselwood.com (360) 616-3279

West Hills Mazda is so friendly and knowledgeable.

West Hills Mazda is so friendly and knowledgeable. My buying experience felt comfortable with zero pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase, Andrea! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We look forward to having you as one of our valued customers for years to come. Scott Helm shelm@haselwood.com (360) 616-3279

Quick and honest representatives.

Quick and honest representatives. Worked with my schedule. Definitely worth checking out. Highly recommended. Will come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Helm shelm@haselwood.com (360) 616-3279

Nice people taking care of the customers.

Nice people taking care of the customers. They do whatever they can to support you on the car chossing and purchase;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Scott Helm shelm@haselwood.com (360) 616-3279

He was amazing at what did.

He was amazing at what did.. knew what he was talking about and knew what I need in car. He was very helpful and again he was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Scott Helm shelm@haselwood.com (360) 616-3279

They answer all our questions and went through all the

They answer all our questions and went through all the paperwork with us very thoroughly making sure that we understood what was going on. we really appreciated that

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing West Hills Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Helm shelm@haselwood.com (360) 616-3279

Best experience I have ever had at west hills!

Best experience I have ever had at west hills!!! I love my new car! Thank you to Kia for helping me find the right fit for me! I highly recommend Kia and Mazda!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with West Hills Mazda. Kiana and our team appreciate your business and hope to see you again soon! Scott Helm shelm@haselwood.com (360) 616-3279

Awesome customer service.

Awesome customer service. Easy process to get me driving A new vehicle as soon as possible. Honest and open sales people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at West Hills Mazda. Scott Helm shelm@haselwood.com (360) 616-3279

Great to work with and very satisfying.

Great to work with and very satisfying. Very nice people and would highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review, Sheryl! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Helm shelm@haselwood.com (360) 616-3279

You guys were awsome in helping me.

You guys were awsome in helping me. I can't thank you guys enough. It means alot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Brent! We are thrilled to hear that our team was so helpful to you. We are so excited for you to enjoy your new car, and we thank you for choosing West Hills Mazda! Scott Helm shelm@haselwood.com (360) 616-3279