Reviews
Jonathan and Tony B, we’re absolutely Amazing!
Jonathan and Tony B, we’re absolutely Amazing! , Kind, Professional and even drove my new car to me. Highly recommend them if your buying a car. Thank You and God Bless !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jazzy, we're happy you found our staff to be so supportive during your experience here at Infiniti Of San Jose. We look forward to your next visit! Take care!
Nicholas is nice and gentle person.
Nicholas is nice and gentle person.. Waiting space is clean and comfortable. Car wash is not good, but it’s not too bad.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tom, Thank you for taking the time to let us know about your experience and thank you so much for the kind words. Thank you, Aaron de Priest GSM
Excellent service.
Excellent service. Nick, service advisor, was thorough and efficient. Explained everything in detail and was very pleasant and knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mark, Thank you for taking the time to let us know about your experience and thank you so much for the kind words. Thank you, Aaron de Priest GSM
Great service!
Great service! Keeps up with regular maintenance as well as checking for any existing or emerging issues. Paid online, good communication. They actually picked up my car and returned at no additional fee, so convenient!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Thank you again for taking the time to let us know how we did. We really appreciate the positive review. INFINITI of San Jose Service
Service advisor is very knowledgeable and concerned about
Service advisor is very knowledgeable and concerned about my service needs. Fully informed me about my cars status and explained all service actions effectively.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Colonel Thank you so much for your positive comments about Infiniti Of San Jose. We really appreciate the positive review and your kind words. Always great to see you. See you next service visit Kind Regards Richey Barnes INFINITI of San jose
The consultants are informative and detailed about the
The consultants are informative and detailed about the service the car goes in for. They have great customer service. Infiniti sends coupons to be used for service so helps keep the cost down.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Rosie Thank you for your positive review about your recent experience with us! We really appreciate the kind words about your experience with Sergio. See you next time Kind Regards INFINITI of San Jose Service
They will not sell for the advertised price.
Sadly I visited this dealership because I saw potential deal for a vehicle. They will not negotiate on price, instead they will add thousands of dollars worth of REQUIRES add ons AND raise the car price. Save your time or expect to pay a couple thousand over any advertised price you see for vehicle.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Will, Sorry you had a bad experience, we advertise EVERY car on our lot with stargard and door edge, on our website and clearly marked on every vehicle. We sell our cars for our advertised price on line and you are correct, we do not negotiate. We find most customers do there shopping on line before they visit. If you would like to reach out please feel free. Thank you, Aaron de Priest GSM
Great place to do business especially their customer
Great place to do business especially their customer service and workmanship, it’s by par. I highly recommend this place. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ethan, Thank you so much for your kind review and positive comments regarding INFINITI of San Jose. We really appreciate your business and your feedback means a lot to us. We look forward to serving you next time. Take Care INFINITI of San Jose Service Team
The consulting service is great, help me to attention on
The consulting service is great, help me to attention on the car spare parts that need to replace when it’s torn.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Khanh Thank you so much for your kind review and positive comments regarding INFINITI of San Jose. We really appreciate your business on your 2016 QX60 and your feedback means alot to us. We look forward to serving you next time. Take Care INFINITI of San Jose Service Team
Infinity of San Jose
Stephanie was awesome very easy to work she did an excellent job working with us from California could not have been a better experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kimberly And Eric Fiegehen, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!