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Fields Lexus Glenview

(2,862 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Excellent Trio

Malinda-Martha-Christine are the best in service! I can always count on these three if I need anything! I always trust what they recommend and it shows with how well my car is maintained and how well it looks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are so happy to know our service gals have always provided you with an enjoyable visit for service!!

Service dept at Lexus

Thanks Martha for taking great care of my car! Service dept is excellent at this location. They always steer me in the right direction of what my car needs. See Martha in service. She takes pride in her work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy to know Martha provided you with a positive visit for service. Thank you for sharing!!

Saturday's Efficient Service

Always an enjoyable visit. Martha, my service help is always efficient , friendly, and makes sure my car is fixed and wash. Great staff, comfortable waiting area with TV and coffee, and the car wash is top notch. Bredemann Lexus never disappoints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Chung. We look forward to many more enjoyable visits with you.

Saturday Service at Lexus

Excellent service at Bredemann. Martha, again has done a great job making sure my Service was complete and vehicle returned washed. Great dealership! Great service, comfortable waiting area, great car wash!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Chung. We look forward to many more enjoyable visits with you.

Sanjee Repair

The service mechanics and service techs at Bredemann Lexus are are the best.  I did not purchase my car here (but I will in the future) and I was given the five start treatment.  I had a noise that another dealer could not/would not address.  I had the mechanic Vince, test drive with me and immediately he knew what it was.  The service techs, Malinda and Martha, were so accommodating with I pads and soft drinks.  The waiting lounge is lovely.  Malinda was able to provide an estimate as soon as Vince was done inspecting the car and Martha was great at reviewing my charges at the check out desk.  Thanks everyone who helped me with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sanjee, we are so happy to read about your experience, thank you for sharing! Malinda and Martha are a true asset to our service team and we are so pleased to know you have had many enjoyable visits with them. We look forward to seeing you around the dealership and assisting you with your future vehicle needs!

service help

I enjoy having my car serviced at Bredemann Lexus the staff is very friendly and I recently had my new phone paired to my NX. Melinda and Martha have always treated me like family and I appreciate their undivided attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful review and rating!

Martha did an excellent job

Martha took her time explaining things in detail and was very professional. She took a lot of time getting an answer to the problem. I would highly recommend seeing her. Thanks Martha!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Brad!

Sanjee Repair

The service mechanics and service techs at Bredemann Lexus are are the best. I did not purchase my car here (but I will in the future) and I was given the five start treatment. I had a noise that another dealer could not/would not address. I had the mechanic Vince, test drive with me and immediately he knew what it was. The service techs, Malinda and Martha, were so accommodating with I pads and soft drinks. The waiting lounge is lovely. Malinda was able to provide an estimate as soon as Vince was done inspecting the car and Martha was great at reviewing my charges at the check out desk. Thanks everyone who helped me with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sanjee, we are so happy to read about your experience, thank you for sharing! Malinda and Martha are a true asset to our service team and we are so pleased to know you have had many enjoyable visits with them. We look forward to seeing you around the dealership and assisting you with your future vehicle needs!

The best

Thanks Martha, you make easy my experience , THANKS.am caming back any time if my car needs anything,, really I feel that I can trust with any recommend solution that my car may needs, thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We look forward to seeing you around the dealership!!

Martha and Malinda

Martha and Malinda are the best! They took care of me on Saturday! Best service dept around. I got a loaner both girls took the time to explain to me what I needed! Thank you for all the best service experiences!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

WE are so happy to know both Martha and Malinda were able to take care of your vehicle needs and provide you with a pleasant shopping experience. We appreciate your kind review, rating and business. Thank you!