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Fields Lexus Glenview

(2,862 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Excellence!!

Bredemann service to the rescue once again! Even though Malinda was not in on Saturday Martha took excellent care of my tire issue on a hectic Day! I was in and out in no time ! Thank you Martha and Malinda for all Your service help through out the years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review and rating!

quick and easy service

malinda and martha are very helpful people in the dealer. helpful and kind service, great explanation of mechanics recommendations and repairs. nice shuttle and quick check out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to know both Malinda and Martha provided you with enjoyable visits for service. Thank you for sharing!

Efficient

Efficient and knowledgeable sevixe wirh Malinda. Given rides tp and feom thhe dealer. Great experience and help worh bluetootj phone systems. Lovely ladies to do seevice with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are so happy to know both Malinda and Christine have always provided you with enjoyable visits. Thank you for sharing!!

Efficient

Efficient and knowledgeable sevixe wirh Malinda. Given rides tp and feom thhe dealer. Great experience and help worh bluetootj phone systems. Great ladies to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so happy to know you had a pleasant experience. Thank you for your wonderful review and rating!

Wonderful!

Came in for an oil change and was treated like I was the only customer in the dealership. Malinda is just the best. She is always friendly and has a smile on her face.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Debbie for your kind review. We look forward to many more enjoyable visits with you!

Dave S.

"Just upgraded at Bredemann to a 2010 from a 2001 Lexus which I also bought there. My advisor was Gilbert Ansah- an honest, knowledgeable, patient, professional whom I would recommend to anyone looking to purchase a quality pre-owned vehicle. Gilbert was a pleasure to work with in finding the right vehicle for us, and advocating on our behalf for the best deal. Bredemann management is lucky to have Gilbert as a staff member. He represents the dealership in an exemplary fashion and contributes to their well-deserved superb reputation in the community."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations Dave, on your new Lexus! We are so grateful for your kind and loyal business. We are so happy to know Gilbert provided you with a positive and enjoyable shopping experience. Thank you for your wonderful rating and review!

Headlight refinishing

I recently had my front head lights refinished at the Bredemann Lexus dealer service center. Malinda suggested it during my last service visit. I waited for the service, which took about two hours, and now my head lights are no longer cloudy and dull! I can even see better at night! They look like new! Thanks, Malinda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review! We are so happy to know you enjoyed your visit for service while working with Malinda. We wish you many miles of care-free driving in your ride!

head light refinishing

I recently had my front head lights refinished at the Bredemann Lexus dealer service center. Malinda suggested it during my last service visit. I waited for the service, which took about two hours, and now my head lights are no longer cloudy and dull! I can even see better at night! They look like new! Thanks, Malinda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are so happy to know you enjoyed your visit for service while working with Malinda. We wish you many miles of care-free driving in your ride!

To recognize Malinda's service

It is with great pleasure that I write this review regarding my experience at Bredemann Lexus in Glenview. I have always believed that it is the people who make the difference. I have been coming to this dealership for years and must say that Melinda is a pure gem. Management should be extremely proud to have an employee like Malinda whose work ethics demonstrate the highest standards one can ask for. Whenever I come for servicing my car I make it a point that it is Malinda who handles my service needs. She is extremely knowledgeable, is caring and has always shown a genuine interest in providing the best care. She is a true professional who always goes an extra mile. I was just there yesterday to pick up my car after service. Melinda just did not hand me the key, she walked me to my car and, opened the door for me. I can assure you that this is unheard of in the current environment. Malinda is detail oriented and takes great pains to explain everything in detail. She has a charming personality and I can tell that she genuinely enjoys what she does which incidentally she does superbly. Thank you Malinda for everything you have done for me. Your management should be proud of you---I certainly am. Khalid Malik MD

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so very lucky to have Malinda representing the Bredemann service team! She is a true asset to our dealership and we are so happy to know you have had many enjoyable visits while working with her. We wish you many miles of care-free driving in your ride and look forward to assisting you with any future vehicle needs you may have. Thank you!

If you want a great experience, see Al!

I purchased my 2013 Lexus ES 350 from Bredemann Lexus Glenview today. I worked with Al on the purchase of my fabulous car. He is experienced, knowledgeable, funny, honest and kind. It was truly a pleasure to work with him. I have bought many cars from many dealers in my life, and this has been by far the most pleasurable car buying experience I have ever had. A HUGE thank you to AL in Sales and Mike in finance for their help, kindness and humor today, It was quite a nice way to spend a part of our Saturday. I will recommend Bredemann and Al to everyone I know, any day of the week. Thank you to everyone that helped us out today. You have a customer for life here! Mirjana and Daniel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Mirjana, for your wonderful review and rating. We are so happy to read about your experience and knowing Al provided you with a positive and enjoyable shopping experience. Congratulations on your new ES 350!