Reviews
Three's the Charm
Kathy Walsh was so knowledgeable, caring, and honest! A rare combination these days. She always kept me apprised of my car's arrival-even checking in on the weekend! Steve Spritz was my first contact person and connected me with Kathy and John Hash. John was very fair and accommodating with pricing. Thank you, Steve, Kathy, and John! This is my third Lexus from Bredemann. I have never had a bad experience there and am confident I never will.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to post this kind review. We are so pleased to hear Kathy and the rest of our staff were very helpful during your visit to our dealership. Congratulations on your new car, we hope you are enjoying it! If you have any questions or concerns, please give us a call.
Three's the Charm Plus Three Charming Sales Staff
Kathy was so knowledgeable and caring. Always kept me apprised of my car's arrival-even called on the weekend! Steve and John were great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to post this kind review. We are so pleased to hear Kathy and the rest of our staff were very helpful during your visit to our dealership. Congratulations on your new car, we hope you are enjoying it! If you have any questions or concerns, please give us a call.
Exceeds Expectations in Sales and Service
I purchased a Certified 2003 Lexus ES 300 from Bredemann Lexus a few years ago and have had it serviced there ever since. I'm Glad I followed the recommendation of a friend who directed me there. I go the extra mile, driving past a few other Lexus dealers to get to Bredemann. How nice to be able to book via the phone or Internet and see the wide range of service hours available. I've always experienced a cordial greeting and fast sign in process. The customer waiting room is pleasant and comfortable. Whether you're having a simple oil change and complimentary car wash, are following the recommended Lexus mileage services, or having other services, you'll get a full explanation of what's required before hand and act accordingly. You'll be pleased to work with every service tech you meet at Bredemann Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your experiences with us online and posting this kind review. We are so pleased to hear you have had many positive experiences while visiting our dealership for your routine oil changes and maintenance. Customer service is very important to us, in sales and service and we are proud to read this review! We look forward to helping you with any sales or service needs you may have in the near future. Please call us if there is anything we can assist you with!
The Best Car Buying Experience
The car buying experiene was pleasant and professional. We would highly recommend Al Homer and Sue Guido to anyone interested in purchasing a new or used car. The experience was the best car buying experience we have ever had. Thank you Al & Sue and everyone at Bredeman!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
Thank you for sharing your experience with us online and posting this kind review. We are so happy to hear our staff was very helpful and made your car buying experience at Bredemann a pleasant one! Please call us if you have any questions or concerns, we are always happy to help!
2012 RX 350
Kathy was awesome to work with. answered all my questions and was very upfront and honest. she wasn't pushing and did not try to lead me in a direction I did not wish to go. very knoweldgeable about the vehicle i eventually purchased. adam
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Adam for sharing your experience with us online and posting this review for us. We are so pleased to hear Kathy was very helpful and could assist you with your vehicle purchase. We hope you are enjoying your new Lexus! We look forward to helping you with any sales or service needs you may have in the future!
Top Notch Dealership
My husband & I have purchased 4 Lexus autos from Bredemann over the years. We drive by other Lexus dealers to get there, a long way from our home. We keep going back to Bredemann for good reason. We never walk out disappointed. From the front door sales floor, to the car wash, and the service department we are always made to feel like they are happy that we chose them. The quality of the Lexus automobile is superior and speaks for itself. However, the buying experience is important. Bredemann is honest, caring and helpful and we never feel pressured. All the staff there represent a good & overall positive ambience, knowledgeable & helpful. But we always look for Howard Meron. Gotta love Howard. He knows his product inside & out and if there is a question he can't answer, he finds the answer quickly. He returns calls promptly and is always helpful?with a smile and a kind word. He's a top notch Bredemann representative. Thanks Bredemann & Howard for another perfect buying experience. A shout out to a terrific finance manager, Jim Kennedy. Thank you for always being efficient, patient & helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us through this detailed review and for choosing Bredemann Lexus for the purchase of your vehicles. Congratulations on your new Lexus! We are so pleased to hear Howard and the rest of our staff have been very helpful throughout the years and could make your car buying experiences enjoyable! Please give us a call if you have any questions or concerns, we look forward to helping you with any sales or service needs you may have in the future!
Always Consistently Dependable
My husband & I have purchased 4 Lexus from Bredemann over the years. We drive by other Lexus dealerships to get there, a long way from our home. We keep going back to Bredemann for good reason. We never walk out disappointed. From the front door sales floor, to the car wash, and the service department we are always made to feel like they are happy that we chose them. The quality of the Lexus automobile is superior and speaks for itself. However, the buying experience is important. Bredemann is honest, caring and helpful and we never feel pressured. All the staff there represent a good & overall positive ambience, knowledgeable & helpful. But we always look for Howard Meron. Gotta love Howard. He knows his product inside & out and if there is a question he can't answer, he finds the answer quickly. He returns calls promptly and is always helpful…with a smile and a kind word. He's a top notch Bredemann representative. Thanks Bredemann & Howard for another perfect buying experience. A shout out to a terrific finance manager, Jim Kennedy. Thanks for always being efficient, patient & helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us through this detailed review and for choosing Bredemann Lexus for the purchase of your vehicles. Congratulations on your new Lexus! We are so pleased to hear Howard and the rest of our staff have been very helpful throughout the years and could make your car buying experiences enjoyable! Please give us a call if you have any questions or concerns, we look forward to helping you with any sales or service needs you may have in the future!
new car purchase
Renis Pavlik was a fabulous "partner" in helping me decide on which Lexus and which color to buy. She was patient and professional and very knowledgeable. She spent a great deal of time programing the phone, radio, seat, mirror etc. Bredemann is the best dealer in America. This was my third purchase. Genny Adsit
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Genny for this wonderful review and being a loyal customer over the years. Congratulations on your new Lexus! We are so pleased to hear Renis was very helpful and was able to assist you with your purchase as well as setting up all the features in your car. If you have any questions or concerns please give us a call.
Warm, personal & highly knowledgable staff
This was our second sales experience at Bredeman Lexus, & it was as wonderful as the first one. The sales staff was professional, very knowledgable, patient, accommodating & friendly. All questions were answered in detail, and we never felt pressured to make a decision before we were ready to do so. Following the sale, all of our needs concerning car instructions, service issues, etc. were & are continuing to be met. We really enjoy doing business with this dealership, & would not hesitate to do so again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for posting this review and sharing your experience with us online. Congratulations on your new Lexus, we hope you are enjoying it! We are so pleased to hear our staff was very helpful and could assist with your vehicle purchase. We look forward to helping you with any sales or service needs you may have. Please give us a call if there is anything we can help you with!
Great Experience - Friendly, Knowledgeable Staff
I've been dealing with them since 2008 and have always been treated as if I am their only customer. Their sales staff is knowledgeable with the products they offer and their customer's needs. The service department works together and flows smoothly. I've yet to have a negative experience at Bredemann Lexus. --Dale M.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Dale for sharing your experience with us online and posting this kind review. We are so pleased to hear you have had many positive experiences when coming into Bredemann Lexus. We look forward to helping you with any sales or service needs you may have. Please call us if there is anything we can help you with.