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Gerald Honda of Matteson

(2,399 reviews)
Visit Gerald Honda of Matteson
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (708) 722-4527 (708) 722-4527
Used (708) 722-5771 (708) 722-5771
Service (708) 722-5375 (708) 722-5375

Reviews

(2,399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gerald Honda of Matteson from DealerRater.

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Easy Peasy Oil Change at a Great Price!!!!

Our very pleasant experience with Jonathan Vargas!!!! He was a true gem!!!! Very accommodating, very efficient ... just made our visit a breeze!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Terrific Salesman

My salesman made the car buying experience extremely easy. Mike B was incredibly patient and knowledgeable. I will definitely come to Mike B for any future vehicle purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Got a great deal and great service.

Personal, professional attention was given. I felt that I mattered and wasn't just a "sell". Everyone at the dealership made me feel welcomed and comfortable. A totally great job to Jason and everyone there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT SERVICE OIL CHANGE

THE PERSON THAT WAITED ON ME WAS KIND AND COURTEOUS. HE MADE SURE I KNEW THE TIME PERIOD OF WHEN MY SERVICE WOULD BE COMPLETED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Friendly people to work with. Great service. I have been coming here since 1995. There had never been a problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

I was kept informed of things found during the inspection and given the choice of having work done or not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Katy was terrific. Kept me informed when car would be ready. Checked everything out. Replaced what was necessary. Even with power outage, car was completed in timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I liked that Tim showed us all the features on the car and how to work it. I’ve been to a different dealer ship where they didn’t show us a lot how Tim did. Very friendly guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

Mr. Jonathan Garcia got me in quickly, answered my questions and my service was performed in a timely manner. The multi point inspection was a great value add. I went in for an oil change but ended up getting transmission fluid service as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome

Everyone I dealt with was very pleasant and had a sense of humor. All my questions were answered. If Mike didn’t know he found out the answer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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