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Gerald Honda of Matteson

(2,397 reviews)
Visit Gerald Honda of Matteson
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (708) 722-4527 (708) 722-4527
Used (708) 722-5771 (708) 722-5771
Service (708) 722-5375 (708) 722-5375

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gerald Honda of Matteson from DealerRater.

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Great service

Everyone was very nice. Got an oil change and they topped off the fluids. Well done. Great car wash! Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5 star ratings

Upgraded my 2018 Honda CR-V to 2020 same model at slightly lower monthly lease payment. My salesperson, Jermaine Wood was courteous and helpful with no pressure and spent the time needed without making me feel rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Vehicle Purchase

Mr. Jason Salvatore was a fantastic Salesperson, who is a good and valuable asset to Gerald Honda of Matteson. He helped us with the purchase of our second SUV Honda with enthusiasm and utmost professionalism. He is charismatic, kind, and soft spoken. He was very knowledgeable about the vehicle of our interest and without staying too long in price negotiation, we were able to purchase the vehicle. Thank you Jason; we will be proud to refer friends and family members to you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Amazing sales experience!

Jason, my primary salesperson, was warm, honest, and realistic. After test-driving two different cars, I settled on the 2019 Honda Accord Hybrid Touring edition. Jason did not pressure me. He helped me to get into the car I wanted at a price I felt was fair. I would encourage everyone I know to work with Jason.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I'm Happy with Honda!

Everyone is pleasant, honest, professional and great at what they do. They are always very timely and if there is a wait they keep you abreast to the status of your car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Unexpected Dead Car Battery

It was an unexpected visit. I received fast service and it was very much appreciated. Katie is excellent, as always, and she let me know that a battery or tire issues don't require a service appointment. That saved me a lot of anxiety of wondering how I was going to get to and from work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service clean facility

Great service, very professional, very polite. Clean facilities, most of all the services was fast. That's why I give them a 5 star rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service tech are very friendly and help.

The service tech was awesome and very helpful. The waiting time for car was brief. The facility were very clean and safe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Reliable and Respectful

Good pricing, quick and friendly service. Typically when I go in I never have to wait too long to get service and it’s very affordable compared to competitors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

We are social distancing due to COVID 19 and it was great to drop off the car outside, pay over the phone, and have the car ready to just jump in and drive away. I thought this was excellent. Also, the service was extremely quick. I was impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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