Reviews
Great service
Everyone was very nice. Got an oil change and they topped off the fluids. Well done. Great car wash! Great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
5 star ratings
Upgraded my 2018 Honda CR-V to 2020 same model at slightly lower monthly lease payment. My salesperson, Jermaine Wood was courteous and helpful with no pressure and spent the time needed without making me feel rushed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vehicle Purchase
Mr. Jason Salvatore was a fantastic Salesperson, who is a good and valuable asset to Gerald Honda of Matteson. He helped us with the purchase of our second SUV Honda with enthusiasm and utmost professionalism. He is charismatic, kind, and soft spoken. He was very knowledgeable about the vehicle of our interest and without staying too long in price negotiation, we were able to purchase the vehicle. Thank you Jason; we will be proud to refer friends and family members to you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing sales experience!
Jason, my primary salesperson, was warm, honest, and realistic. After test-driving two different cars, I settled on the 2019 Honda Accord Hybrid Touring edition. Jason did not pressure me. He helped me to get into the car I wanted at a price I felt was fair. I would encourage everyone I know to work with Jason.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm Happy with Honda!
Everyone is pleasant, honest, professional and great at what they do. They are always very timely and if there is a wait they keep you abreast to the status of your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Unexpected Dead Car Battery
It was an unexpected visit. I received fast service and it was very much appreciated. Katie is excellent, as always, and she let me know that a battery or tire issues don't require a service appointment. That saved me a lot of anxiety of wondering how I was going to get to and from work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service clean facility
Great service, very professional, very polite. Clean facilities, most of all the services was fast. That's why I give them a 5 star rating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service tech are very friendly and help.
The service tech was awesome and very helpful. The waiting time for car was brief. The facility were very clean and safe.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reliable and Respectful
Good pricing, quick and friendly service. Typically when I go in I never have to wait too long to get service and it’s very affordable compared to competitors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
We are social distancing due to COVID 19 and it was great to drop off the car outside, pay over the phone, and have the car ready to just jump in and drive away. I thought this was excellent. Also, the service was extremely quick. I was impressed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase